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Skills

  • Effective Vehicle Showroom Management
  • Customer needs analysis
  • Financing Options
  • Schedule management
  • Aftermarket products
  • Team collaboration
  • Conflict resolution in sales
  • Relationship building
  • Sales quota achievement
  • Method familiarity

Work Experiences

  • Boosted monthly sales numbers by over $29,000.
  • Achieved a 70% increase in sales figures.
  • Finished the registration paperwork as well as the sales paperwork.
  • Actively participated in local networking events and charity organizations to build dealership visibility and generate new customer leads, boosting sales by 59%.
  • Ensured that all service, quality, and regulatory standards were met.
  • Achieved results in under two years.
  • Assisted first-time car buyers in understanding financial packages, facilitating an average financing deal increase of $21,000 per vehicle.
  • Contacted existing and potential customers by phone, email, and text message to generate leads and close sales.
  • Achieved cost reduction over 2019.
  • Boosted sales by 49%.

Summaries

  • Expert in boosting revenue and sales while increasing productivity and customer satisfaction.
  • Car Sales Consultant is a self-motivated Car Sales Consultant who is familiar with customer service and sales strategies.
  • Reliable Retail Sales professional with exceptional sales, customer service, and relationship-building abilities.
  • Customers are welcomed with open arms, and comprehensive service is provided.
  • Ability to establish and maintain productive relationships with customers and coworkers.
  • Excellent communication abilities, as well as an analytical and attentive personality.
  • Manage 13+ accounts with a revenue of more than $11 per several months.
  • Maintaining optimal stock levels and merchandising items to drive sales is a skill.
  • While juggling many initiatives to achieve sales objectives in a fast-paced competitive environment, demonstrates a natural sense of urgency and passion for cars and trucks.
  • Dedicated to streamlining processes while maximizing employee potential.

Accomplishments

  • Developed sales pipeline strategies, leading to a 4% increase in customer inquiries and test drive appointments.
  • Collaborated directly with finance and insurance departments to streamline coordination on customer deals, improving the approval process by 46%.
  • Developed a digital marketing sales strategy that generated 17% more online inquiries and leads than previous campaigns.
  • Developed a performance-based incentive program for the sales team, resulting in 66% improvement in team quota achievement.
  • Resolved product issue through consumer testing.
  • Collaborated with marketing team to create highly targeted local campaigns, resulting in a 83% increase in dealership visits.
  • Presented at regional brand events to drive pre-orders for new vehicle launches, bringing in 5 pre-orders before public availability.
  • Ranked within the top 16% for Meridian regional sales by utilizing a needs-based sales approach that increased overall customer spend.
  • Achieved customer satisfaction rating of 81% by enhancing client engagement strategies and providing personalized vehicle recommendations.
  • Conducted detailed trade-in vehicle assessments, optimizing vehicle trade values by as much as $169,000, improving customer satisfaction.

Affiliations

  • Certified Retail Management Professional (CRMP)
  • Regional Auto Dealership Sales Leadership Forum
  • Certified Vehicle Sales Specialist through Brightline
  • Rotary International
  • Monthly presenter at Auto Industry Sales Techniques Workshops
  • Automotive News Dealer Association
  • Women in Auto Care, a community within Auto Care Association
  • Automotive Sales Professional Network Association
  • National Association of Social Workers
  • Society of Women Engineers

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Vehicle Sales Performance Optimization Certification
  • Certified Customer Experience Professional (CCXP)
  • Certified Public Accountant
  • Customer Service Excellence Certification
  • Multilingual Sales Certificate – Japanese
  • Certified Public Accountant (CPA)
  • Certification in CRM Software Sales Management
  • Google Ads Certification
  • Certified Used Car Sales Professional (CUCSP)

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