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Skills

  • Analytical report preparation
  • Recruitment
  • Business Administration
  • MS Office
  • Mail handling
  • Framework equipment
  • Relationship development
  • Customer service
  • Budgets
  • Training and orientation

Work Experiences

  • Compiled monthly payroll modifications for over 4 employees.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Solved standard issues, improved operations, and provided excellent customer service.
  • Assisted with onboarding 4 new employees.
  • Addressed HR-related concerns.
  • Conducted annual audits on benefit plans, identifying discrepancies and resulting in cost savings of $8.
  • Collaborated with team leads to develop training materials for a new HRIS system, reducing onboarding time by 76% for new hires.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Examined and revised compensation and benefit policies in order to create competitive programs and ensure compliance with legal requirements.
  • Conducted employee exit interviews.

Summaries

  • HR Assistant who is dedicated to providing excellent customer service and has a strong academic background in human resources and administration.
  • Achieved a 60% improvement in overall retention.
  • Strengths in cross-functional collaboration and performance reporting backed up by Miscellaneous training.
  • Collaborative and proactive HR Assistant skilled at coordinating benefits and responding to an average of 13 monthly employee queries. Increased satisfaction by 56% through efficient support.
  • Conducted audits on employee benefit plans.
  • Achieved 100% accuracy.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Processes hiring and termination paperwork and maintains accurate files.
  • HR principles and procedures are well-versed.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.

Accomplishments

  • Prepared, reviewed, and maintained accurate offer letters, contracts, and organization-wide communications, ensuring 80% legal compliance.
  • Resolved product issue through consumer testing.
  • Documented and resolved method which led to system.
  • Assisted the HR manager with tracking and reporting key HR metrics, including time-to-hire, retention rates, and absenteeism.
  • Maintained accurate data in the Customer Relationship Management (CRM) system, improving HR response time by 40%.
  • Collaborated with team of 4 in the development of process.
  • Worked with legal and compliance teams to update HR policies, resulting in 43% greater adherence to labor laws.
  • Developed training content in collaboration with HR leaders and facilitated sessions leading to 17% increase in employee engagement.
  • Tracked employee attendance and time-off records for 9 employees, maintaining a 100% accuracy rate during quarterly audits.
  • Monitored the completion of compliance training for 15 employees and reported a 34% training completion rate before the deadline.

Affiliations

  • Work Force Management Association (WFMA)
  • Society of Women Engineers
  • Society of Human Resource Management
  • Freemason
  • Association for Computing Machinery
  • International Association of Administrative Professionals
  • American Society for Human Resources Management method
  • American Management Association (AMA)
  • Human Resources Certification Institute (HRCI)
  • Professional in Human Resources Organization (PHRO)

Certifications

  • Google Certified Professional Cloud Architect
  • Salesforce
  • Talent Acquisition Specialist (TAS) Certification
  • ServSafe
  • Certified Human Resources Specialist (CHRS) from Harbor & Co.
  • Human Resource Generalist Certification Program
  • Cisco Certified Internetwork Expert (CCIE)
  • Human Resources Capital Strategy Certification
  • Human Resource Management Accreditation (HRMA)
  • Certified Public Accountant

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