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Skills

  • First Aid/CPR
  • Materials preparation
  • Risk management processes and analysis
  • Pricing tool development
  • MS Office
  • Extremely organized
  • Document scanning
  • Inspection reviews
  • Cloud services
  • Budgets

Work Experiences

  • Internal and external clients received 2nd and 3rd level technical support and troubleshooting from me.
  • Got better.
  • Wrote and maintained custom scripts to improve system efficiency and performance time.
  • Completed the work outlined on the repair order with efficiency and accuracy.
  • Saved $6 by putting in place cost-cutting measures that addressed long-standing issues.
  • Worked with the parts department to get the parts I needed.
  • Started it.
  • Solved
  • Daily fuel inspections, including preloading and quality control, were something I helped with.
  • Gave customers clear demonstrations of alarm systems so they could learn how to use each feature.

Summaries

  • Proactive
  • Multi-tasking and self-motivated leader who designs and develops powerful print and graphic media materials with keen attention to detail, articulate communication skills, and strong aesthetic sense.
  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.
  • dependable self-starter looking for a position as a customer resolution specialist with a forward-thinking company.
  • Articulate
  • Skills in client relations and team leadership are available.
  • Focused on customer service
  • Highly effective in strategic planning, evaluating personnel performance, and putting in place top-notch strategies.
  • To drive profitability and growth, skilled operations manager with solid experience managing all levels of multiple projects, including budgeting, inventory control, and administration.
  • Innovative

Accomplishments

  • Reduced database query times by one year through optimized indexing and query restructuring, significantly improving application response times.
  • Enabled seamless migration from on-premises to cloud applications for 17 users, cutting overall migration time by 35% through optimized strategies.
  • Integrated an enterprise monitoring solution across Adobe Creative Suite, reducing incident response time by 84% and preventing critical outages.
  • Engineered a load-balancing solution for ServiceNow, reducing server outage instances by 70% and improving system availability.
  • Optimized cloud infrastructure, reducing hosting costs by 61% while improving overall system scalability and performance.
  • Developed and maintained custom scripts to automate backups, reducing manual workload by 43% and ensuring timely data recovery processes for enterprise systems.
  • Improved security posture by implementing multi-factor authentication (MFA) for 18 users and conducting regular vulnerability assessments.
  • Designed and implemented automated patch management for system, improving security compliance rates by 23% without manual intervention.
  • Led cross-functional team to migrate legacy systems to a virtualized environment, reducing hardware costs by 17 and improving response times by 68%.
  • Collaborated on a major network overhaul that improved bandwidth utilization by 85% and enhanced end-user experiences.

Affiliations

  • Penetration Testing Execution Standard (PTES) Association – Community Involvement
  • International Association of Administrative Professionals
  • Association of Information Technology Professionals (AITP) – Networking with Industry Peers
  • American Society of Safety Professionals
  • Freemason
  • Open Web Application Security Project (OWASP) Foundation – Participant
  • Association for Supply Chain Management (APICS)
  • International Information System Security Certification Consortium (ISC2) – Active Member
  • American Medical Informatics Association
  • DevOps Institute Professional Member

Certifications

  • Palo Alto Networks Certified Cybersecurity Associate (PCCSA)
  • CompTIA Linux+
  • Certified Business Analysis Professional (CBAP)
  • Terraform Certified Associate
  • Microsoft Certified: Windows Server Hybrid Administrator Associate
  • Google Cloud Certified - Professional Cloud Architect
  • Certified Public Accountant (CPA)
  • Google Certified Professional Cloud Architect
  • Juniper Networks Certified Internet Associate - Cloud (JNCIA-Cloud)
  • Nutanix Certified Professional - Multicloud Infrastructure (NCP-MCI)

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