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Skills

  • Project organization
  • Data analysis
  • Fundraising Campaign Execution
  • Data-driven decision making
  • Event planning and coordination
  • Proficient in Tableau
  • Organization
  • Counseling and support services
  • Budgeting and fiscal planning
  • Leadership and team building

Work Experiences

  • Looked for industry trends on social media and through online sources.
  • Developed a crisis response plan that reduced the average response time by 16% during family emergencies.
  • Assisted in the development of child care solutions.
  • Delivered 10 packages to deployed service members.
  • Developed action plans to meet family needs.
  • Advocated for policy changes in military family leave, resulting in 10 families receiving extended support periods.
  • Created a comprehensive family support plan.
  • Coordinated team development activities and trainings with senior case managers.
  • Advocated for policy changes in military family leave.
  • Created a fundraising strategy.

Summaries

  • Creative problem-solver.
  • Director of Social Services with extensive research, grant writing, and communication skills.
  • Skilled at forming strong alliances in order to achieve organizational goals.
  • Coordinated logistical support for gatherings of 8 participants.
  • Acted as a key liaison between service members and their families.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Delivered critical support services.
  • Delivered 2 care packages to deployed service members.
  • Committed leader in family readiness, facilitating 5 community workshops and reducing reintegration issues by 46% post-deployment.
  • Decreased volunteer turnover by 74%.

Accomplishments

  • Led the creation of cultural orientation sessions for families stationed overseas, improving initial adjustment success rates by 28%.
  • Played a key role in organizational decision-making processes by representing the interests of 9 family units, achieving changes in policy that led to enhanced readiness.
  • Overhauled family support programs, introducing process, which led to a 51% increase in participation across 2015.
  • Identified and implemented key program improvements based on feedback from 18 family members, raising satisfaction scores by 33%.
  • Developed and managed a real-time communication protocol with overseas deployed units, delivering regular updates to 17 families and maintaining readiness through timely information.
  • Documented and resolved program which led to framework.
  • Designed and implemented an engagement strategy for initiative, resulting in a 70% increase in attendance at family support events.
  • Organized town hall meetings for 9 military families, delivering key updates on resources and support programs during deployment cycles.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led standard aimed at fostering better relationships between unit leadership and families, increasing trust and transparency by 25% as measured in surveys.

Affiliations

  • SAFE Military Families Program Committee
  • Semiannual Military Appreciation Events Organizer
  • National Association of Social Workers
  • Armed Forces Service Center Collaborator
  • National Guard Family Program Volunteer Network
  • International Association of Administrative Professionals
  • Military Child Education Coalition (MCEC) Affiliate
  • Defense Centers of Excellence for Psychological Health and Traumatic Brain Injury-Support Partner
  • Freemason
  • Association for Computing Machinery

Certifications

  • Parenting Educator Certification
  • Behavioral Health Advocacy Certification
  • Certified Crisis Intervention Specialist (CCIS)
  • Military Spouse Advocacy Certification by Vantage
  • Certified Public Accountant (CPA)
  • Microsoft Certified Systems Engineer (MCSE)
  • Digital Communication Strategies for Nonprofits by Summit Group
  • Certified Peer Support Specialist
  • Community Engagement Specialist Certification
  • Group Facilitation Skills Certification by Beacon Labs

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