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Skills

  • Group therapy specialist
  • Depression and anxiety specialist
  • Disability benefits expertise
  • Budgets
  • Collaborative goal setting with clients
  • Client intake and assessment
  • Dependency investigation units
  • Communications
  • Customer service
  • Problem resolution

Work Experiences

  • Collaborated with community partners to organize method, helping 18 at-risk youths find job placement opportunities.
  • Testified under oath as a child advocate to assist with child custody decisions in family court.
  • Championed rights of clients with disabilities by advocating for policy changes, leading to improved access to process improvement.
  • Collaborated with method customers to determine their needs and deliver system service.
  • Assisted 4 clients in obtaining support services.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Assisted clients in obtaining legal guardianship of dependents, resulting in 13 successful court-approved placements and increased child welfare.
  • Advocated for policy changes.
  • Provided mental health, substance abuse, physical abuse, and rehabilitation counseling to individuals and families.
  • Assisted clients in obtaining legal guardianship.

Summaries

  • Passionate about creating and facilitating programs that help underserved communities.
  • Dedicated to learning, growing, and succeeding in Legal.
  • Collaborative and analytical, with a track record of forming strategic alliances, advocating for clients, and driving change in underserved communities.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Recognized on a regular basis for outstanding performance and contributions to the Legal industry's success.
  • Costs were consistently reduced while profits were increased.
  • Achieved 28% increases in mobility.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved a 16% reduction in case escalations.
  • Personal Advocate with 14 years of successful project management and budget management experience.

Accomplishments

  • Developed volunteer training programs that enhanced service delivery, leading to 52% higher engagement and improved client relationships.
  • Created customized care plans for clients with chronic illnesses, leading to a measurable improvement in quality of life by 85% across various metrics.
  • Testified in 10 court proceedings, advocating for domestic abuse survivors and securing protective orders in 51% of cases.
  • Prepared family intervention plans for crisis situations, resulting in a 33% reduction in emergency room visits across targeted populations.
  • Supported social services initiatives by facilitating client enrollment in government assistance programs, increasing service utilization by 52% within 10 weeks.
  • Collaborated with team of 10 in the development of procedure.
  • Collaborated with nonprofit organizations to distribute 2 units of essential supplies during crises, ensuring timely support for at-risk community members.
  • Developed an inter-agency referral tracking tool, improving interdepartmental collaboration and increasing service completion rates by 37% in 2022.
  • Reduced client relapse rates in addiction recovery programs by 19% through targeted advocacy and resource coordination efforts.
  • Secured 28% funding for advocacy programs through successful grant writing, expanding the organization’s capacity to support additional clients.

Affiliations

  • Justice and Reintegration Professionals Association
  • National Disability Rights Network (NDRN)
  • Community Mental Health Association (CMHA)
  • Jaycees
  • The Association of Community Health Nursing Educators (ACHNE)
  • Child Welfare League of America (CWLA)
  • World Federation for Mental Health (WFMH)
  • American Medical Informatics Association
  • Families USA
  • National Association of Social Workers

Certifications

  • Master Advocate for At-Risk Youth (MAAY), process, 2024
  • CPR and Mental Health First Aid Certification (standard)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Benefits and Entitlement Counselor (category)
  • National Association of Social Workers Certification (NASW), 2019
  • Elder Law Certification (Special Focus on Aging Populations), 2018
  • Project Management Professional (PMP)
  • Certified Disability Management Specialist (CDMS) - 2017
  • Nonviolent Crisis Intervention Certification (NCI), Beacon Labs, 2024
  • Certified Professional in Human Services (CPHS), Boston, 2017

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