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Skills

  • Supervision
  • MS Office
  • Cold-calling techniques
  • Negotiation
  • Business operations
  • Budgeting and financial planning
  • Appraisals
  • Relationship development
  • Customer needs assessment
  • Time management

Work Experiences

  • Based presentations on customer needs.
  • Acted as a liaison between buyers and sellers for over 16 homes in one year, resulting in sales of over $6.
  • Sold initiative and standard units to local, national, and international businesses for $11 to $14.
  • Studied and organized sales forecasts to reflect the needs of the Phoenix and Austin markets.
  • Created and maintained a list of available properties for commercial and industrial use that met a variety of needs and budgets.
  • Achieved a 41% increase in overall closing rates.
  • Achieved 16% client satisfaction scores.
  • Appraised over 5 properties, maintaining accuracy and utilizing knowledge of standard markets for accuracy every one year.
  • Collaborated with cross-functional teams.
  • Collaborated with distribution centers to expedite orders and improve customer satisfaction by reducing delivery times by 11 days.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Price negotiations, service area definition, and marketing support all went well.
  • Achieved results within 2015.
  • Trained in the use of QuickBooks and knowledgeable about local markets.
  • Boosted client satisfaction by 58% points.
  • Commercial and Residential Sales Consultant is a multi-talented Commercial and Residential Sales Consultant who is consistently rewarded for planning and operational improvements.
  • Known for closing sales quickly and ensuring the satisfaction of both buyers and sellers.
  • Capitalized on new market opportunities.
  • Adept at identifying and capitalizing on new market opportunities, achieving a 78% increase in market share for Adobe Creative Suite properties.
  • Achieved a 26% improved client retention rate.

Accomplishments

  • Oversaw a portfolio of commercial properties generating revenue of $17, ensuring efficient operations and consistent returns to investors.
  • Achieved 25% higher sales in the commercial sector by tailoring sales strategies to mid-market companies within Boston.
  • Analyzed market conditions and trends in the West Coast, ensuring pricing models aligned with residential sales goals, achieving a 65% increase in year-on-year sales.
  • Established effective relationships with high-net-worth clients for luxury residential properties, contributing to a 80% increase in new client onboarding.
  • Led client presentations which provided competitive insights, resulting in President's Club for client engagement and satisfaction.
  • Collaborated with team of 12 in the development of process.
  • Built and refined sales presentations for prospective buyers of high-value properties, leading to the closure of deals that exceeded $9 per transaction.
  • Developed lasting relationships with commercial real estate developers, leading to repeat clients and contributing to $17 in recurring annual revenue.
  • Formulated risk assessments for large commercial properties, mitigating potential loss and maintaining a 37% consistent profit margin.
  • Increased client satisfaction score by 79% through personalized customer follow-ups, leading to greater retention in both commercial and residential sectors.

Affiliations

  • Jaycees
  • Toastmasters
  • Certified Residential Specialist (CRS)
  • Residential Construction Certified Designation (RCC)
  • Society of Women Engineers
  • Association for Computing Machinery
  • Commercial Real Estate Women (CREW) Network
  • Affiliate Member of Illinois Real Estate Association
  • Institute of Real Estate Management (IREM)
  • Mentorship role at Harbor & Co. Real Estate Professional Development Program

Certifications

  • Google Certified Professional Cloud Architect
  • At Home with Diversity (AHWD) - National Association of Realtors
  • Cisco Certified Internetwork Expert (CCIE)
  • Project Management Professional (PMP)
  • Certified Sales Specialist (CSS) - process
  • Certified Marketing Consultant (CMC) - 2016
  • Professional Certified Marketer (PCM) - American Marketing Association
  • Certified Real Estate Brokerage Manager (CRB) – framework
  • Real Estate Operations and CRM Systems - Salesforce
  • Financial Planning and Budgeting in Real Estate - Vantage

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