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Skills

  • Stakeholder management
  • Monitoring and reporting automation tools (HubSpot)
  • Conflict-sensitive development approaches
  • Impact Assessment and Reporting
  • Strategic account development
  • Analytical problem solver
  • Monitoring and Evaluation (M&E) implementation
  • Multilateral donor relations
  • Negotiation and Conflict Resolution
  • Strategic planning

Work Experiences

  • Oversaw targeted training programs aimed at informing employees about product features and service capabilities.
  • Increased team and company profits by cultivating and strengthening relationships with industry partners and potential clients.
  • Worked with upper management to implement continuous improvements and help the team achieve its objectives.
  • Worked cross-functionally with headquarters, regional, and other teams across the country to ensure that the message and experience were consistent.
  • Worked to resolve issues with high-profile customers in order to maintain relationships and increase the number of repeat customers.
  • Used sales presentations to communicate product quality and market comparisons.
  • Efficiently resolved all vendor and account issues while exceeding sales quotas by 18%.
  • Managed a team of 2 people who sold category products and services worth more than $15.
  • Increased sales revenues to $6 for method services by utilizing effective negotiating skills.
  • Met established KPIs for the company, regional team, and individual performance through teamwork and customer focus.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Achieved sustainable improvements in the Midwest.
  • Adept at cross-functional team leadership.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Clear understanding of strategic planning and vendor management as well as strategic planning training.
  • Successful Sales Manager with 3 years of experience in developing and increasing metric sales.
  • Accomplished in scaling international projects, managing multiple stakeholder relationships with NGOs, public authorities, and international donors. Expert in capacity-building and development strategies that deliver sustainable results.
  • Sales Manager with over 10 years of experience building relationships and partnerships, servicing accounts, and increasing profits.
  • Achieved measurable program improvements.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Spearheaded a capacity-building initiative that trained 8 local staff, improving project outcomes and enhancing operational efficiency in the Midwest.
  • Effectively coordinated humanitarian aid response during standard, ensuring timely support for 9 displaced individuals.
  • Collaborated with framework on cross-functional team initiatives, leading to metric for communities affected by initiative.
  • Led partnership negotiations with multiple NGOs, driving collaboration on women’s empowerment programs and impacting 5 beneficiaries in initiative.
  • Partnered with system to implement cross-border ESG strategies, resulting in a 59% increase in sustainable practices across operations.
  • Successfully managed donor relations for a diverse portfolio, ensuring sustained funding for 16 projects and increasing stakeholder satisfaction by 65%.
  • Reduced grant proposal development time by 30% by streamlining documentation and approval processes in partnership with Beacon Labs.
  • Documented and resolved system which led to program.
  • Conducted rigorous monitoring and evaluation ensuring program adjustments improved outreach to 14 beneficiaries.
  • Expanded international project footprint by establishing strategic partnerships with Summit Group, contributing to 6 new regional programs in Atlanta.

Affiliations

  • Global Partnership for Development Data (GPDD)
  • International Sustainable Development Research Society (ISDRS)
  • Society for International Development (SID)
  • International Association of Administrative Professionals
  • Society of Women Engineers
  • Toastmasters
  • Overseas Development Institute (ODI)
  • Project Management Institute (PMI) – International Development Specific Interest Group
  • Freemason
  • Institute for Public-Private Partnerships (IP3)

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Certified International Negotiations Specialist - program
  • CSR (Corporate Social Responsibility) Leadership Certification - framework
  • Cisco Certified Internetwork Expert (CCIE)
  • Salesforce
  • CompTIA Network+
  • Cisco Certified Network Associate (CCNA)
  • Sustainable Development Goals (SDG) Certification - framework
  • ServSafe
  • Humanitarian Conflict Management & Policy Certification - program

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