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Skills

  • Client Consultation Expertise
  • Makeup artistry for special events
  • High-profile client service
  • Hair maintenance expert
  • Manicures and pedicures
  • Custom hair treatment development
  • Lash and eyebrow maintenance
  • Esthetics
  • Creative bridal hair and makeup design
  • Facials and makeup applications

Work Experiences

  • Kept detailed records of customer information and services provided to increase return customers by 15.
  • Kept track of customer preferences and services provided for future reference.
  • Looked at the customer's hair texture, treatment history, and desired outcome to determine appropriate services.
  • Scheduled customer appointments in QuickBooks.
  • Attended regular trainings and workshops to keep my cosmetology license and stay current on technique and skills.
  • Increased my client base by 8% through direct referrals.
  • Appealed to eco-conscious customers.
  • Increased return customers by 17% through cutting, coloring and styling clients' hair with precision.
  • Increased return customers by 11% by cutting, coloring, and styling clients' hair with precision.
  • Introduced the salon to alternative hair therapies involving natural products to bring in over 16 new clients.

Summaries

  • Capable Spa Concierge who can quickly resolve issues in order to boost customer retention and loyalty.
  • Record keeper who is well-organized and has excellent time management and relationship-building skills.
  • Exceeded my salon's product sales goals through persuasive client consultations.
  • Experienced Stylist with buying materials, accessories, and clothing to maximize individual appeal.
  • Bringing 10 years of industry experience.
  • Professional with a passion for making people look and feel their best.
  • Knowledgable in a variety of design and testing methodologies.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Promoting awareness of the most recent hair and skincare trends.
  • Colorist with 18 years of experience in color correction and restorative treatments.

Accomplishments

  • Trained
  • Established
  • Attended speaking event hosted by Brightline owner, metric.
  • Consulted
  • Won
  • Guided
  • Documented
  • Created new manual for documenting all spa products.
  • Integrated
  • Advised

Affiliations

  • Project Management Institute
  • Association of Information Technology Professionals
  • American Medical Informatics Association
  • Makeup Artist Professional Organization (MAPO)
  • Society of Human Resource Management
  • American Board of Certified Haircolorists
  • Association of Cosmetology Salon Professionals (ACSP)
  • Society of Women Engineers
  • Beauty Changes Lives Foundation
  • International Dermal Institute Membership

Certifications

  • CompTIA Security+
  • Certified Lash Extension Technician from Brightline
  • Certified Hair Replacement Specialist from Beacon Labs
  • CompTIA A+ Technician
  • Olaplex Certification for Product Usage and Procedures
  • Certified Public Accountant
  • Expert Facials Certification from metric
  • Lash Lift Confidence Certification from method
  • Google Certified Professional Cloud Architect
  • Certified Makeup Artist (CMA) from Vantage

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