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Skills

  • In-store event promotion
  • MS Office
  • Error reduction in manual data entry
  • Stocking and replenishing
  • First Aid/CPR
  • Operational improvement
  • Product knowledge
  • Budgets
  • Merchandising plan creation
  • Collaboration with creative teams

Work Experiences

  • Collaborated with cross-functional teams to execute promotional campaigns, reducing time to launch by 39%.
  • Answered 8 calls per three years to help customers with their questions and concerns.
  • Oversaw the delivery of system project by standard team, which resulted in initiative.
  • Had an excellent attendance record and was always on time for work.
  • Collaborated with process customers to determine their needs and deliver initiative service.
  • Devised and implemented innovative promotional strategies that resulted in revenue of over $12 in the past year.
  • Adjusted in-house product displays.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Addressed site issues impacting customer experience.
  • Boosted dashboard metrics by implementing UI/UX improvements on the product description pages in collaboration with the design team.

Summaries

  • Strong desire to use consumer behavior expertise and color theory knowledge to create visually appealing displays.
  • Acquires and applies product knowledge to increase sales and manage overstock.
  • Adaptable and driven merchandising expert who reduces stockouts by 46% and strengthens sales forecasting processes across major product categories.
  • Achieved a 75% improvement in engagement.
  • A customer-centric approach to merchandising, enabling the development of personalized shopping experiences that directly contribute to a 22% increase in average order value.
  • Achieved a 46% improvement in conversion.
  • Clear understanding of strategic planning and stakeholder engagement as well as cross-functional collaboration training.
  • Accomplished Site Merchandising Specialist with expertise in promotional execution, driving a 16% increase in conversion rates by leveraging compelling product visuals and optimized category layouts.
  • Boosted average order value (AOV).
  • Within Retail, senior Site Merchandising Specialist and outstanding performer in workflow optimization and budget management.

Accomplishments

  • Executed daily product updates while maintaining compliance with branding and SEO best practices, creating a 63% uplift in search visibility.
  • Collaborated with the pricing team to implement dynamic pricing models, resulting in a shift in 74% and driving a 68% improvement in margins.
  • Directed site auditing processes alongside UX teams, diagnosing and remedying issues that led to a 72% uptick in site accessibility scores.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 16 in the development of system.
  • Partnered with customer insights and UX teams to gather feedback, resulting in site optimizations that improved NPS by 66% points.
  • Coordinated with the creative team to ensure product imagery met brand standards across all digital touchpoints, improving user engagement by 56%.
  • Facilitated omnichannel promotional campaigns, which integrated in-store events with online discounts, leading to a 66% increase in customer engagement.
  • Collaborated with marketing and email teams to drive omnichannel campaigns that boosted site revenue by 6.
  • Designed custom landing pages for seasonal promotions, contributing to a 44% increase in site traffic during peak periods.

Affiliations

  • Association for Supply Chain Management (ASCM)
  • Women in Retail Leadership Circle (WIRLC)
  • eCommerce Merchants Trade Association (EMTA)
  • Association of Information Technology Professionals
  • Project Management Institute (PMI) Certification
  • Rotary International
  • Lions Club
  • Salesforce Marketing Cloud Certifications
  • American Medical Informatics Association
  • Magento Association

Certifications

  • Project Management Professional (PMP)
  • Magento Open Source for Merchants Training
  • Data-Driven Merchandising Certificate by LinkedIn Learning
  • Omnichannel Retail Associate Certificate by Retail Council of Meridian
  • ServSafe
  • Professional Certificate in Digital Marketing & E-commerce by Coursera standard
  • First Aid/CPR Certified
  • Certified E-Commerce Marketing Specialist (CEMS) by DigitalMarketer
  • Professional in Retail Merchandising (PRM) by National Retail Federation (NRF)
  • Diploma in Merchandising Management by initiative

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