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Skills

  • Category equipment
  • Affordable housing programs knowledge
  • City and county regulations
  • Time management
  • Team management
  • Staff management
  • MRI accounting software
  • Regulatory compliance
  • Collaboration with legal aid organizations
  • Problem resolution

Work Experiences

  • Created and maintained a list of available properties for commercial and industrial use that met a variety of needs and budgets.
  • Established strong, professional relationships with Eviction Coordinators and residents by promoting team collaboration and providing exceptional service.
  • Achieved a 40% decrease in outstanding rent recovery amounts.
  • Achieved a 63% reduction in legal filings.
  • Achieved 56% accuracy rate.
  • Created and maintained reporting and tracking systems for PHAS indicators.
  • Verified their income, assets, and expenses and completed a file tracking sheet for each applicant.
  • Compiled maintenance and repair requests for submission to the standard department and solicited bid proposals from local contractors.
  • Achieved results over 18 months.
  • Devised and implemented a strategy to achieve and maintain a rate of occupancy of 8% or higher.

Summaries

  • Achieved a 70% reduction in administrative time.
  • Eviction Coordinator is a multi-talented Eviction Coordinator who is consistently rewarded for planning and operational improvements.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Positive and conscientious program professional who is effective at promoting resident satisfaction by addressing concerns, spearheading repairs, and implementing improvements to improve properties.
  • Inspections are organized, issues are resolved, and quality assurance is delivered.
  • Achieved results within one year.
  • Eviction Coordinator is a hardworking Eviction Coordinator with a track record of running cost-effective, financially sound property operations.
  • Property manager with a strong mix of people skills and the ability to implement and enforce property rules and regulations.
  • Within Miscellaneous, senior Eviction Coordinator and outstanding performer in client relations and cross-functional collaboration.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Standardized documentation across 9 properties, preventing 16 potential compliance errors during eviction processes.
  • Reduced tenant evictions by collaborating on a cross-department strategy, addressing common issues through preventative measures.
  • Facilitated communication between legal teams and property owners during eviction proceedings, creating a unified strategy that improved case outcomes by 72%.
  • Developed and deployed tenant communication protocols, reducing tenant misunderstandings by 24% and lowering eviction disputes.
  • Reduced eviction cycle times by 81% through improved coordination across property management, legal, and court teams.
  • Worked with local housing authorities to secure alternative accommodations for evicted tenants, reducing hardship cases by 47%.
  • Coordinated weekly check-ins with legal counsel to ensure up-to-date compliance with evolving state eviction policies.
  • Collaborated with team of 5 in the development of standard.
  • Implemented KPIs and workflows that improved eviction documentation accuracy by 25% across all cases handled.

Affiliations

  • Continuing Legal Education (CLE) through Harbor & Co. in Landlord-Tenant Disputes
  • Real Estate Board Membership (Denver)
  • Lions Club
  • National Association of Social Workers
  • Conflict Management and Mediation Classes from Asana
  • National Landlords Association
  • Certified Residential Property Management Specialist (CRPM)
  • Society of Women Engineers
  • Toastmasters
  • Association for Computing Machinery

Certifications

  • Professional Property Administrator (PPA) - Vantage
  • Certified Eviction Coordinator (CEC) - method
  • Landlord and Tenant Law Training Certification - Ironclad Systems
  • CAS Certificated Apartment Supplier Certification - National Apartment Association (NAA)
  • ServSafe
  • Fair Housing Act (FHA) Compliance Certification - National Association of Residential Property Managers (NARPM)
  • CompTIA Security+
  • Legal Assistant Certification - National Association of Legal Assistants (NALA)
  • Certified Public Accountant (CPA)
  • Advanced Landlord-Tenant Law Certification - process

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