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Skills

  • Performance metric tracking
  • Review of contracts
  • Customer acquisition cost reduction
  • Client Relationship Management (CRM)
  • Product launch strategy
  • Extensive personal network
  • Problem-solving under pressure
  • Budget allocation for sales teams
  • Contract negotiation and closing
  • Business development strategies

Work Experiences

  • Accelerated skill development.
  • Increased sales volume by introducing new retailers to the product line, such as warehouse clubs and natural food chains.
  • Cut costs by 10% through client and distributor price negotiations.
  • Worked cross-functionally with headquarters, regional, and other teams across the country to ensure that the message and experience were consistent.
  • Organized promotional events and interacted with the community to increase sales volume.
  • Met sales and service targets of $17 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Organized sales meetings for the staff to talk about development strategy, best practices, and process improvements.
  • Worked hard to resolve one-of-a-kind and recurring complaints, as well as promote loyalty and improve operations.
  • Managed a team of 9 people who sold category products and services worth more than $3.
  • Kept track of the performance of the sales team, analyzed sales data, and reported findings to the area managers.

Summaries

  • Expert in boosting revenue and sales while increasing productivity and customer satisfaction.
  • Accelerated sales quotations by 72%.
  • Clear understanding of team leadership and process improvement as well as team leadership training.
  • Accomplished this within 18 years.
  • Successful Sales Manager with 16 years of experience in developing and increasing method sales.
  • Sales Manager with over 3 years of experience building relationships and partnerships, servicing accounts, and increasing profits.
  • Collaborative team leader, specializing in cross-functional efforts with marketing, finance, and operations teams to secure top-tier contracts and drive 15% growth.
  • Adept in customer segmentation.
  • Skilled in cross-functional collaboration and capable of streamlining daily activities to increase productivity and sales.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.

Accomplishments

  • Led workforce planning and executed a hiring strategy that reduced employee turnover rates in the South Division by 21%.
  • Negotiated contracts with high-profile clients, resulting in deals worth over $3, contributing to 70% growth in company revenue.
  • Documented and resolved framework which led to process.
  • Implemented sales methodologies that improved lead conversion rates by 36%, directly increasing close rates across Columbus.
  • Led crisis management efforts during market disruptions, maintaining operational continuity and achieving 44% of targeted sales under difficult conditions.
  • Collaborated with marketing and operations to roll out a new sales methodology, boosting South Division customer satisfaction by 54%.
  • Developed a customer outreach strategy that led to a 78% increase in client retention year-over-year in the South Division.
  • Managed a team of 13 sales professionals across multiple territories, consistently exceeding key performance indicators (KPIs) by 73%.
  • Mentored a team of 4 junior associates, facilitating professional growth and improving team performance metrics by 26%.
  • Promoted a sales-first culture by organizing leadership workshops, which resulted in improved team morale and a 62% increase in collaboration.

Affiliations

  • Society of Human Resource Management
  • Lions Club
  • Certified Sales Operations Professional (CSOP)
  • American Society for Quality (ASQ) – Performance Excellence focus
  • Council of Supply Chain Management Professionals (CSCMP)
  • National Association of Business Economics (NABE)
  • International Council of Nurses
  • Jaycees
  • Association for Talent Development (ATD)
  • Project Management Institute

Certifications

  • Certified Public Accountant (CPA)
  • HubSpot Sales Enablement Certification - process
  • Certified Business Analysis Professional (CBAP)
  • Certified Revenue Cycle Executive (CRCE) - method
  • Certified Sales Operations Manager - initiative
  • SHRM Certified Professional (SHRM-CP)
  • CompTIA Network+
  • Business Analytics Specialization - initiative
  • Google Analytics Individual Qualification (IQ) - program
  • Apple Certified Associate (ACA)

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