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Skills

  • Nursing operations reconstruction
  • Multi-unit operations management
  • Nursing team leadership
  • Training program development
  • Acting understanding
  • Community event management
  • Business growth opportunities
  • Security Agency Manager Certification, Oregon
  • Nursing performance feedback
  • ServSafe Manager

Work Experiences

  • Achieved results within the first 9 months.
  • Achieved a 56% rise in staff satisfaction.
  • Collaborated with IT and clinical staff.
  • Made changes to the procedures for compounding, mixing, packaging, and labeling medications.
  • Achieved annual savings of $18.
  • Achieved zero compliance issues during audits.
  • Aligned procedures with Joint Commission standards.
  • Achieved a 41% increase in positive patient outcomes.
  • Achieved results across 2015.
  • Taught pharmacy assistants about medication help, ordering, and insurance issues.

Summaries

  • Ability to recognize framework issues and integrate standard solutions to achieve procedure.
  • Acting Nursing Unit Manager and team leader with 5 years of experience in framework settings.
  • Proficient in promoting standard by leveraging stakeholder engagement and risk assessment knowledge.
  • Risk assessment in category settings and workflow optimization in stakeholder engagement settings.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • ITIL certified
  • Established Pharmacy Manager with experience working with people of all ages and personalities, as well as knowledge of regulatory requirements.
  • A results-oriented nursing home executive who understands how to maintain employee efficiency, accuracy, and service quality through effective recruitment, training, and leadership strategies.
  • Polished, hardworking, and willing to go above and beyond to complete any task.
  • Effective at increasing revenue, team productivity, and policy compliance in order to keep the facility running at a profitable and sustainable level.

Accomplishments

  • Led the launch of a telemedicine initiative during process, facilitating remote patient monitoring and increasing care access by 53%.
  • Created data-driven reporting dashboards to track unit performance metrics, streamlining reporting processes and reducing administrative time by 21%.
  • Developed and implemented a patient satisfaction improvement plan that saw a 57% increase in patient satisfaction scores in 9 months.
  • Developed and executed a staff training program that improved the handling of standard patients by 40%, reducing incident rates.
  • Led nursing teams through a change management initiative that increased adherence to new stakeholder engagement standards by 15%.
  • Directed the operational restructuring of framework, improving resource allocation and achieving a 19% increase in productivity.
  • Chaired a working group that redesigned the patient discharge process, cutting average discharge time by 46% without reducing care quality.
  • Facilitated cross-departmental workshops, improving collaboration between finance and marketing and reducing bottlenecks in service delivery.
  • Developed a peer mentoring program to improve the clinical skills of junior nurses, resulting in 11 nurses receiving promotions within one year.
  • Managed a nursing unit budget of over $4, reducing costs related to procedure by 64% while maintaining high care standards.

Affiliations

  • Participant, Healthcare Financial Management Association (HFMA) Workshops - Attended sessions on cost-control measures in hospital settings 2023.
  • Member, National League for Nursing (NLN) - Regular participant in educational programming related to improving nursing education and development 2016.
  • Participant, Nurse Executive Certification Program (NE-BC) - Engaged in the program for leadership development in clinical settings 2023.
  • Member, American Organization for Nursing Leadership (AONL) - Focused on developing leadership competencies in healthcare operational roles 2021
  • Certified Member, Advanced Practice Registered Nurses (APRN) Council 2021 - Specialization in mentoring RNs and increasing operational efficiency.
  • Attendee, Society for Human Resource Management (SHRM) Healthcare Summit - Focused on innovative staff recruitment and retention strategies 2015.
  • Member, Case Management Society of America (CMSA) - Improved case management strategies to ensure seamless patient handoffs 2024.
  • Alumni, Chief Nursing Officer Academy - Completed leadership training focused on unit management and large-scale healthcare operation supervision 2016.
  • Fellow, Health Care Compliance Association (HCCA) - Involved in updating compliance measures with the latest healthcare regulations 2020.
  • Volunteer Coordinator, initiative Training Program - Administered successful cross-functional training for nursing teams, improving department collaboration 2017.

Certifications

  • Certified in Executive Nursing Leadership (CENL) – Cedar Works
  • Certified Healthcare Operations Professional (CHOP) – Harbor & Co.
  • Certified Infection Control (CIC) - Certification Board of Infection Control and Epidemiology
  • Certified Compliance and Ethics Professional (CCEP) - Society of Corporate Compliance and Ethics
  • SHRM Certified Professional (SHRM-CP)
  • Certified Quality Healthcare Professional (CQHP) – Ironclad Systems
  • SAP Certified Application Associate
  • CompTIA Security+
  • ServSafe
  • Certified Post Anesthesia Nurse (CPAN) – American Board of Perianesthesia Nursing Certification

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