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Skills

  • Problem resolution
  • Metric equipment
  • Business and IT Alignment
  • Regulatory compliance documentation
  • Functional and non-functional requirements documentation
  • Process flow diagram creation
  • Business operations
  • Team building
  • First Aid/CPR
  • Project organization

Work Experiences

  • Aligned solution design across 2 critical projects.
  • Had an excellent attendance record and was always on time for work.
  • Collaborated closely with legal and compliance teams to ensure that documented requirements adhered to evolving method, avoiding regulatory penalties.
  • Achieved a 79% reduction in post-release defects.
  • Answered 10 calls per the past year to help customers with their questions and concerns.
  • Collaborated with legal and compliance teams.
  • Delivered business needs within scope.
  • Developed a detailed requirements traceability matrix.
  • Completed project under budget by $7.
  • Achieved 100% alignment between business needs and solution design.

Summaries

  • Requirements Manager with 8 years of successful workflow optimization and budget management experience.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Adaptable Requirements Manager with a broad skillset across requirement validation, gap analysis, and risk mitigation, delivering optimized solutions under tight deadlines.
  • Achieved faster go-to-market times.
  • Achieved a 18% reduction in communication delays.
  • Achieved 76% higher stakeholder engagement.
  • Requirements Manager with 11 years of experience achieving ambitious goals in a difficult IT environment.
  • Authored an internal manual on best practices.
  • Dedicated, forward-thinking, and adaptable to the changing needs of the company, customers, and projects.
  • Award-winning professional with deep expertise.

Accomplishments

  • Spearheaded a traceability improvement initiative that reduced the time to audit project requirements for compliance purposes by 25%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Successfully managed competing stakeholder demands during the requirements phase of process, ensuring all objectives were met within budget.
  • Improved requirements traceability with end-to-end linkage from business objectives to technical specifications, reducing rework by 67%.
  • Facilitated stakeholder alignment meetings that reduced miscommunication in project planning phases by 79% and kept projects on track.
  • Optimized requirement review processes, which reduced the approval duration from 8 days to 16 days, accelerating project timelines.
  • Led initiatives to gather and document functional and non-functional requirements for a client-facing platform, improving customer satisfaction ratings by 23% post-launch.
  • Implemented a new requirements approval workflow, decreasing stakeholder sign-off time from 16 days to 7 hours.
  • Produced process flow diagrams that were instrumental in clarifying complex business processes for stakeholders, reducing revision requests by 55%.

Affiliations

  • Certified Business Analysis Professional (CBAP) since 2017
  • Project Management Institute
  • Founding Member of Phoenix Business Change Management Forum
  • Mentor in the Business Requirements Network (BRN)
  • Long-term Judge for Boston Business Analysis Competition
  • Freemason
  • International Council of Nurses
  • Member, Requirements Engineering Association since 2020
  • Association of Information Technology Professionals
  • Lions Club

Certifications

  • Certified Quality Manager (CQM) - ASQ
  • CERTIFIED FUNCTIONAL REQUIREMENTS ENGINEER – Lakeside Partners
  • CompTIA Network+
  • ServSafe
  • Salesforce
  • Microsoft Certified Systems Engineer (MCSE)
  • ISO 9001:2015 Lead Auditor – Vantage
  • Lean Six Sigma Green Belt Vantage
  • Cisco Certified Internetwork Expert (CCIE)
  • ECBA (Entry Certificate in Business Analysis) – IIBA

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