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Skills

  • Superb eye for style
  • Opening and closing
  • Cleaning equipment
  • Budgets
  • Patternmaking
  • Excellent time management
  • Communications
  • Face cards and sketches experience
  • Digital illustration
  • Garment tagging

Work Experiences

  • Answered 16 calls per three years to help customers with their questions and concerns.
  • Told potential buyers where they could get the clothes.
  • Looked for stains and removed them with the proper cleaning tools and products before pressing the clothes.
  • Shopped the market with product management and merchants to promote partnership.
  • Got better.
  • Used aggressive pricing to address slow-moving products.
  • Recommendation
  • Folded, hung, and bagged all of the finished clothes.
  • Offered to help a seamstress with last-minute alterations, allowing her to finish high-value, time-consuming jobs.
  • Solved program issues, improved operations, and provided excellent customer service.

Summaries

  • Presser with 2 years of successful stakeholder engagement and quality assurance experience.
  • Versatile
  • a resourceful customer service specialist looking to apply her skills in an A/P or A/R role with a forward-thinking company.
  • Presser is articulate and driven to succeed.
  • Adaptable, tenacious, and capable project manager with over 13 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.
  • Seasoned
  • Fluent in both English and Spanish.
  • Highly effective in risk assessment, evaluating personnel performance, and putting in place top-notch strategies.
  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.

Accomplishments

  • Trained new team members on the use of pressing machines and garment handling procedures, reducing onboarding times by 9 weeks.
  • Coordinated with logistics team to prioritize urgent press orders, delivering time-sensitive shipments 67% ahead of scheduled deadlines.
  • Increased sales 4% over 6 months.
  • Reduced machine maintenance downtime by proactively identifying pressing machine inconsistencies, improving operational effectiveness by 24%.
  • Managed a $16 fashion business that featured apparel, jewelry, shoes and accessories.
  • Expanded production capacity by overseeing simultaneous pressing on 9 machines during high-volume order periods, increasing volume capacity by 63% per day.
  • Helped implement stock monitoring systems for fabric inputs and outputs, reducing material shrinkage and excess waste by 21%.
  • Organized team resources during a machine overhaul, managing workloads and minimizing total production loss to under 35%.
  • Contributed to streamlining the pressing process for incoming retail orders, increasing productivity by 66% during seasonal demand spikes.
  • Mentored 14 new hires in workplace safety and machine operation standards, contributing to an accident reduction rate of 54% over the training period.

Affiliations

  • Toastmasters
  • Continuous Improvement Management Professionals (CIMP)
  • Association for Computing Machinery
  • International Fabricare Institute (IFI)
  • National Association of Manufacturers (NAM)
  • American Society of Safety Professionals
  • Textile Industry Professional Training Network
  • Lions Club
  • National Association of Social Workers
  • American Society for Quality (ASQ)

Certifications

  • Certified Machine Troubleshooting and Repair Specialist - Ironclad Systems
  • Certified Public Accountant (CPA)
  • High-End Custom Garment Production Certification - Summit Group
  • Google Certified Professional Cloud Architect
  • Corporate Laundry Operations Certification - Cedar Works
  • Textile Quality Control Certification - Lakeside Partners
  • SHRM Certified Professional (SHRM-CP)
  • Certified Public Accountant
  • First Aid/CPR Certified
  • Specialist in Safe Garment Handling - Beacon Labs

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