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Skills

  • 13 WPM typing speed
  • Credit and collections
  • AP/AR proficiency
  • Sorting and labeling
  • Accounting familiarity
  • Office administration
  • Office management
  • Administrative support
  • Business correspondence
  • Document conversion

Work Experiences

  • Identified and suggested improvements to existing processes in order to improve accuracy, efficiency, and service quality.
  • Created new filing and organizational procedures that helped the company save $14 per 6 months in labor costs.
  • Answered a multi-line phone system and transferred callers to the appropriate department or staff member by 3 ring.
  • Directed phone calls, guests, and mail to the appropriate staff members.
  • Kept the reception area clean to foster a positive, professional atmosphere for all stakeholders, including Intermediate Administrative Assistants and clients.
  • Was in charge of accounts receivable, which included invoicing, investigating chargebacks, discrepancies, and reconciliations.
  • Achieved an accuracy rate of 99%.
  • Acted as a liaison between clients and vendors, maintaining open lines of communication.
  • Discovered new sources for office supplies and kept a close eye on inventory usage to save $3.
  • Completed forms, reports, logs, and records to expedite the processing of all human resources documentation.

Summaries

  • Expert at multitasking in a fast-paced environment.
  • Manages multiple projects at the same time with a high level of accuracy.
  • Prepared to bring 13 years of experience to Summit Group and take on a new and challenging role.
  • Highly organized and hardworking, with a clear focus on ensuring that operations are efficient and accurate.
  • For program, a detail-oriented Records Specialist capable of coordinating digital and physical records.
  • Astute Administrative Assistant focused on streamlining processes to improve data retrieval and storage, reduce physical storage requirements, and ensure the security of all data.
  • Committed to high-quality organization and office management, as well as problem-solving skills.
  • When it comes to supporting daily activities as well as launched to improve the program, I'm a productive team player.
  • Capable of gathering and organizing specific data as well as converting documents into the desired formats.
  • Intermediate Administrative Assistant is an attentive and personable administrative support professional with 2 years of experience in fast-paced office environments.

Accomplishments

  • Consolidated information for legal, HR, and finance departments, facilitating cross-departmental projects which improved collaboration efficiency.
  • Resolved product issue through consumer testing.
  • Monitored and updated office policies and procedures, ensuring that administrative functions aligned with new company-wide guidelines.
  • Prepared and processed detailed expense reports for method, consistently meeting deadlines and ensuring zero errors.
  • Organized staff training on the new Salesforce, increasing team knowledge retention and operational effectiveness by 61% %.
  • Created detailed reports and presentations for monthly leadership meetings, improving executive visibility on key performance metrics.
  • Developed internal templates for business documents, improving documentation consistency and reducing staff time spent on formatting by 43% %.
  • Assisted in preparing compliance documentation for standard, ensuring that all records were up to standard with zero compliance issues.
  • Managed special projects such as method, delivering key milestones on time and within $107,000.
  • Collaborated with team of 14 in the development of standard.

Affiliations

  • Society for Human Resource Management (SHRM) Membership
  • National Association of Professional Women (NAPW)
  • Association of Information Technology Professionals
  • International Association of Administrative Professionals (IAAP)
  • Society of Government Meeting Professionals (SGMP)
  • Lions Club
  • Society of Government Administrators (SGA) Associate Member
  • International Association of Administrative Professionals
  • National Association of Social Workers
  • Organization of Legal Administrators (OLA) Affiliate

Certifications

  • Certified Meeting Professional (CMP)
  • Time Management Certification - LinkedIn Learning
  • Office Procedures Level 2 Certification - system
  • CompTIA A+ Technician
  • Certified Office Manager (COM) - International Association of Administrative Professionals (IAAP)
  • Cisco Certified Network Associate (CCNA)
  • Introduction to Jira for Project Tracking - Atlassian University
  • Certified Administrative Professional (CAP) - International Association of Administrative Professionals (IAAP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Event Manager (CEM) - International Event Management Association (IEMA)

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