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Skills

  • Operational improvement
  • Business Administration
  • Quality improvement initiatives
  • Budgets
  • Budgeting
  • Client Satisfaction Improvement
  • Relationship development
  • Creative merchandising
  • Regulatory compliance
  • Interdepartmental collaboration

Work Experiences

  • Led an overhaul of the company's best practices, which resulted in significantly higher employee retention rates and a top-ranking as an industry leader.
  • Reduced workflow inconsistencies by recruiting and hiring capable employees.
  • Identified metric areas in need of improvement and implemented framework program, resulting in a 15% increase in productivity.
  • Achieved a 43% increase in productivity.
  • Was in charge of maintaining store equipment such as computers, printers, and fax machines.
  • Created budgets and prepared quotes for new products and services.
  • Established, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Was in charge of global product development and partner relationships, which allowed the company to expand its footprint into new markets.
  • Updated processes on a regular basis to eliminate inconsistencies and improve scheduling across category calendars and programs.
  • Looked at current operations and market trends to see where improvements could be made and where opportunities could be capitalized on.

Summaries

  • Dedicated to providing high-quality services and products.
  • Results-oriented, goal-oriented, and looking to apply my experience to the role of Specialty Coordinator.
  • Expertise in technology and product development.
  • Collaborative, with a commitment to collaborating with coworkers to foster an engaged, empowering work environment.
  • Professional with over 3 years of experience as a manager for a $16 18 months revenue-generating company.
  • Forward-thinking manager with 9 years of manufacturing project management experience.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Accomplished in employee onboarding and training, ensuring smooth integration of over 6 new hires in accordance with regulatory and internal guidelines.
  • Within Miscellaneous, senior Specialty Coordinator and outstanding performer in quality assurance and stakeholder engagement.
  • Develop strategic business partnerships and relationships.

Accomplishments

  • Achieved company-wide integration of Workday, delivering reported cost savings of $12 in the first two years.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Developed and led training workshops for 12 team members on HubSpot, resulting in 32% boost in overall productivity.
  • Documented and resolved framework which led to program.
  • Implemented a feedback mechanism within Asana, elevating participant engagement by 23%.
  • Optimized assignment workflows by introducing initiative, resulting in the reduction of task turnaround time by 2 hours weekly.
  • Reduced project time-to-completion by 7% by identifying and resolving process bottlenecks.
  • Orchestrated the launch of metric, gaining 6 new clients within three years.
  • Led the onboarding, training, and certification of 2 staff members on effective use of Power BI, achieving full compliance within three years.

Affiliations

  • American Society of Safety Professionals
  • Lean Six Sigma Certification category, 2019
  • American Marketing Association
  • Association for Healthcare Documentation Integrity (AHDI) – Sponsored Member 2020
  • American Medical Informatics Association
  • Nursing Management Congress - Workshop Participant in 2023
  • Project Management Institute
  • Rotary International
  • Lions Club
  • National Healthcare Association (NHA) - Certified Clinical Medical Assistant (CCMA) 2019

Certifications

  • Certified Technology Manager (CTM)
  • Certified Data Professional (CDP)
  • Certified Professional in Healthcare Quality (CPHQ)
  • Google Certified Professional Cloud Architect
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Clinical Project Manager (CCPM)
  • Certified Specialist in Vendor Management (CSVM)
  • ServSafe
  • Certified Healthcare Administrative Professional (cHAP)
  • Microsoft Certified Systems Engineer (MCSE)

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