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Skills

  • Hazard assessment and control
  • Customer service
  • Loss prevention
  • Security officer development
  • Crisis management and emergency response
  • First Aid/CPR
  • Emergency Response
  • Collaboration with First Responders
  • Business operations
  • Schedule management

Work Experiences

  • Conducted internal audits that improved operational efficiency by 59% and led to a successful PMP renewal.
  • Achieved a 27% improvement in security compliance.
  • Delivered on-site training on conflict de-escalation techniques.
  • Avoided overtime.
  • Awarded in 2017.
  • Brought resolution to over 17 cases.
  • Collaborated with cross-functional teams.
  • Trained 12 new security officers during the three years period.
  • Analyzed CCTV footage for potential threats.
  • De-escalated conflicts.

Summaries

  • In difficult situations, I'm used to relying on my adaptable nature and sound judgment.
  • Avoided inefficiency and overtime.
  • Crafted comprehensive security plans.
  • Security Manager with administrative department management, team leadership, and security planning experience.
  • Achieved a 29% reduction in escalations on duty.
  • Committed professional with a keen eye for detail.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Customized shift schedules to optimize coverage.
  • Costs were consistently reduced while profits were increased.
  • Supervising, training, and developing security personnel is a strength.

Accomplishments

  • Successfully met compliance requirements for Scrum Master during internal audits, maintaining a safety rating well above the industry average.
  • Supervised and trained 4 new recruits in conflict de-escalation, enhancing the department's overall response to workplace incidents.
  • Led the response for a multi-threat incident involving a potential explosive device on-site, ensuring timely evacuation of 12 employees and preserving their safety.
  • Integrated advanced security technologies like Workday, improving detection rates of unauthorized entry attempts by 21%.
  • Drafted and enforced a workplace behavior policy aligned with current HR practices, decreasing workplace disputes by 16%.
  • Resolved a potential breach of the main facility by coordinating a swift lockdown procedure, securing 15 worth of assets without injury.
  • Resolved product issue through consumer testing.
  • Supervised security operations for large-scale events hosting up to 15 visitors, ensuring a safe environment with no major incidents.
  • Initiated an internal security audit based on the initiative, identifying 8 key vulnerabilities and resolving them within 4 weeks.
  • Enhanced physical security for a 3-acre facility by re-organizing patrol routes and adding additional coverage, reducing security gaps by 47%.

Affiliations

  • International Association of Administrative Professionals
  • Certified Protection Officer (CPO) through the International Foundation for Protection Officers (IFPO)
  • Certified CPR and First Aid Instructor through the American Heart Association (AHA)
  • Lions Club
  • Certified Security Consultant (CSC) through the International Association of Professional Security Consultants (IAPSC)
  • Freemason
  • Volunteer with the National Crime Prevention Council (NCPC)
  • Graduate of the Federal Law Enforcement Training Centers (FLETC) Advanced Supervisory Program
  • Toastmasters
  • Member of the Security Industry Association (SIA), focusing on the latest in security tech advancements

Certifications

  • Crowd Manager Certification - National Fire Protection Association (NFPA)
  • Certified Protection Professional (CPP) - ASIS International
  • Google Certified Professional Cloud Architect
  • Certified Anti-Terrorism Specialist (CAS) - Meridian
  • Certified Crisis Intervention Specialist (CCIS) - National Association of Crisis Management Professionals
  • Cisco Certified Network Associate (CCNA)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Public Accountant
  • Emergency Management Specialist Certification - procedure
  • Certified Institutional Protection Manager (CIPM) Level II - IAHSS

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