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Skills

  • Certified in OSHA for crisis handling
  • Collaboration with campus health resources
  • Diversity and inclusion program facilitation
  • Budgets
  • Mental Health Crisis Management
  • Crisis Response and Management
  • Collaboration with Campus Security
  • Program equipment
  • Resident Assistant (RA) training
  • Event feedback and assessment

Work Experiences

  • Achieved a 56% retention improvement.
  • Collaborated with diversity and inclusion offices to integrate cultural competency programming into residence life, enhancing the inclusivity rating by 15% in student surveys.
  • Encouraged residents and staff to have positive interactions.
  • Achieved 42% positive feedback on event organization.
  • Achieved a 27% accuracy rate annually.
  • Boosted academic performance and retention by 81%.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Collaborated with residents and residence life staff.
  • Collaborated with diversity and inclusion offices.
  • Collaborated with IT services.

Summaries

  • Within Education and Training, senior Assistant Resident Director and outstanding performer in team leadership and stakeholder engagement.
  • Dedicated to learning, growing, and succeeding in Education and Training.
  • Assistant Resident Director with 7 years of successful quality assurance and budget management experience.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Assistant Resident Director with over 9 years of supervision experience.
  • Experience with security policies, student resources, and strategies for building strong and productive relationships with students, staff, and colleagues.
  • Achieved attendance surpassing 12.
  • Costs were consistently reduced while profits were increased.
  • Recognized on a regular basis for outstanding performance and contributions to the Education and Training industry's success.
  • Assistant Resident Director proficient in devising peer mentorship programs and collaborating with cross-functional teams to address resident well-being. Achieved 24% retention rate improvement while optimizing leadership training for Resident Assistants.

Accomplishments

  • Assisted in recruiting, interviewing, and onboarding 3 Resident Assistants, contributing to a well-rounded and effective residential team.
  • Facilitated crisis intervention training for Resident Assistants which improved response time to incidents by 72% and enhanced overall community support.
  • Facilitated conflict resolution workshops aimed at improving residential community relations, decreasing incident reports by 62%.
  • Directed and managed logistics for housing assignments for over 5 students, achieving a 44% accuracy rate annually, improving overall resident satisfaction.
  • Organized weekly engagement events for residents, increasing student participation in campus activities by 16% in one year.
  • Led the development and organization of an annual diversity and inclusion retreat, earning recognition as Outstanding Leadership Programming in 2024.
  • Implemented a residence hall dispute resolution protocol that reduced roommate conflict cases by 76% over 18 months.
  • Developed and led monthly feedback focus groups which directly contributed to improving community relations and increasing event attendance by 35%
  • Generated and presented weekly reports on resident involvement and engagement statistics, improving retention rates by 51% within two years.
  • Provided 24/7 on-call crisis management, successfully responding to 6 high-level resident emergencies within 6 months.

Affiliations

  • Association of College and University Housing Officers-International (ACUHO-I)
  • International Council of Nurses
  • Educational Leadership Development Program - Lakeside Partners
  • National Intramural-Recreational Sports Association (NIRSA)
  • National Residence Hall Honorary (NRHH)
  • Advisory Board Member, program
  • Lions Club
  • Committee Chair, metric Diversity and Inclusion Advocacy Council
  • United States Student Association (USSA) Leadership Development Program
  • Residential Life Program Development Committee Member (2024)

Certifications

  • Title IX Compliance Certification - ATIXA
  • Certified Diversity and Inclusion Specialist - Summit Group
  • Community Mediation Certificate - category
  • CPR/AED and First Aid Certification Cedar Works
  • CompTIA Security+
  • Certified Campus Security Professional (CCSP) - National Organization of Campus Safety Administrators (NOCSA)
  • Certified Housing Officer (CHO) - National Association of College Auxiliary Services (NACAS)
  • Certified Program Manager for Student Affairs - NASPA
  • SafeZone Certification - LGBTQ+ Inclusivity Training
  • ServSafe

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