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Skills

  • Crisis management in academic settings
  • Organization
  • Diverse groups presentations
  • First Aid/CPR
  • Event organization and logistics
  • Critical thinking and troubleshooting
  • Confidential student record handling
  • Communications
  • Collaborative problem-solving
  • Academic advising strategies

Work Experiences

  • Collaborated with faculty to address academic concerns, reducing the number of academic probation cases by 79%.
  • Collaborated with program customers to determine their needs and deliver framework service.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Assisted in coordinating freshman-focused networking events.
  • Looked for industry trends on social media and through online sources.
  • Conducted hands-on academic planning activities.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Transported Jira to two years customer locations.
  • Advised 6 incoming freshmen on course registration and academic planning, increasing early registration completion by 53%.
  • Aligned guidance with labor market trends.

Summaries

  • Analytical advisor leveraging student feedback.
  • Achieved 49% higher satisfaction rates.
  • Aligned academic paths with evolving career markets.
  • School Counselor with 11 years of experience providing group and individual counseling to help students succeed.
  • Advised 2 freshmen per semester.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Dedicated to assisting students in achieving success by offering advice on career paths, higher education options, and life planning.
  • Academic advisor focused on career development.
  • Students' socioeconomic and cultural differences are taken into account.
  • Achieved 52% improvement in student time management.

Accomplishments

  • Advised over 18 students annually on curriculum planning, aligning academic goals with current labor market demands.
  • Launched academic support programs that contributed to 7% increase in early class selection completion.
  • Designed workshops aimed at conflict resolution for students, helping resolve 3 academic disputes.
  • Collaborated with team of 14 in the development of system.
  • Developed retention strategies that resulted in a 45% improvement in freshman-to-sophomore retention rates.
  • Developed online advising resources that increased freshman access to academic support by 66%.
  • Guided 15+ incoming freshmen through course registration, improving early registration rates by 78%.
  • Provided career counseling to 8 students, aligning academic interests with relevant job market trends.
  • Consulted with external career development experts to align curricula choices with industry-specific career opportunities.
  • Led integration of HubSpot into the advising process, improving scheduling accuracy by 62% %.

Affiliations

  • Volunteer Coordinator for New Student Orientation at system
  • International Council of Nurses
  • American Medical Informatics Association
  • Participated in the Council of International Student Advisors (CISA)
  • Keynote Speaker at the Freshman Success Initiative Summit in 2015
  • Inducted into Phi Kappa Phi for Academic Excellence in 2017
  • Collaborator in the Academic Advising and Student Support Committee at Brightline
  • American Marketing Association
  • Regular attendee at the Global Conference on Education and Research (GLOCER)
  • Project Management Institute

Certifications

  • Advising and Student Support Certification - NACADA (National Academic Advising Association)
  • Peer Mentor Program Coordinator Certification - method
  • Public Speaking and Presentation Skills Certification - standard
  • Certified Professional in Accessibility Core Competencies (CPACC) - IAAP (International Association of Accessibility Professionals)
  • Certified Life Coach (CLC) - International Coaching Federation (ICF)
  • Digital Academic Resources Management Certification (DARM) - framework
  • Learning Outcomes Assessment Certification - Council for the Advancement of Standards in Higher Education (CAS)
  • Certified Public Accountant (CPA)
  • Certified Student Affairs Educator (CSAE) - procedure
  • Certified Business Analysis Professional (CBAP)

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