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Skills

  • Sales territory growth
  • Cross-cultural sales background
  • National account management
  • High-stakes contract negotiations
  • Rapport and relationship building
  • Complex project negotiations
  • Franchisee satisfaction improvement strategies
  • Cross-functional collaboration with marketing and operations
  • Market penetration improvement analysis
  • Profit and revenue-generating strategies

Work Experiences

  • Promoted product and service benefits through facility tours and engaging presentations.
  • Set performance benchmarks for customer service, cost control, revenue, initiative, and profits while recruiting, hiring, and training a high-performing sales and support team.
  • Sold Microsoft Excel and team leadership throughout the category region.
  • Reviewed regional markets and created lists of potential customers for a team of 14 employees to effectively assign.
  • Taught cross-selling and relationship-building techniques to associates.
  • Devised and implemented a marketing plan for the company's franchise opportunities.
  • Held weekly one-on-one meetings with each employee to discuss their performance, set goals, and provide personalized coaching.
  • Devised innovative sales and marketing strategies to aid the sales team in meeting their objectives.
  • Audited Columbus sales performance and data trends to improve underperforming areas.
  • Drove business development by cultivating strong supplier relationships and delivering benefit-oriented sales presentations to prospects.

Summaries

  • Striking new revenue streams and sales opportunities with tenacity.
  • With tenacious pursuit of potential franchises and support for regular expansions, achieves competitive growth in target markets.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • With 8 years of management experience, precise Franchise Sales Account Manager.
  • Demonstrated ability to build networks and support branding goals.
  • Inspiring leader with extensive experience in framework product industries and 3 years in management positions.
  • Communicative and team-oriented, with Adobe Creative Suite expertise.
  • Successful Franchise Sales Account Manager with cold calling and lead management experience.
  • Expert at putting pricing strategies in place, expanding territories, and uncovering customer needs in order to deliver solutions.
  • Proven track record of motivating coordinated to achieve team, individual, and management goals.

Accomplishments

  • Led a high-visibility franchise expansion project in Denver, exceeding anticipated sales by $13 within three years.
  • Implemented a data-driven approach to evaluate franchisee performance and generated actionable insights which improved revenue by $17 in 2015.
  • Coordinated franchise expansion efforts in Denver, resulting in a 35% increase in market presence and brand awareness.
  • Implemented new CRM strategies, ensuring 18% accuracy in franchise data tracking, leading to better-informed decision-making for future expansions.
  • Optimized Salesforce pipeline management processes, shortening the sales cycle by 17% and boosting conversion rates by 83%.
  • Utilized financial modeling to negotiate favorable franchise agreements, leading to total revenue growth of 80% in 2016.
  • Led a franchise compliance initiative that resulted in 37% adherence to brand standards and improved franchise performance by 11%.
  • Monitored a portfolio of 12 franchise locations, driving operational improvements through data-driven analysis resulting in 49% growth.
  • Achieved 3 consecutive quarters exceeding sales quotas by 30%, leveraging market trends and franchisee development support.
  • Established a franchise compliance program that reduced risk exposure by 56% and ensured full legal adherence across 5 locations.

Affiliations

  • Regional Chair, Franchise Growth Forum
  • Member, Sales Executive Council, Association of Franchise Professionals
  • Leader, Beacon Labs Franchise Sales Excellence Task Force
  • Participant, Leading B2B Franchise Sales Strategies Program
  • Keynote Speaker, Franchise Sales & Development Summit
  • Member, National Association of Sales Professionals (NASP)
  • Founder, Franchise Sales Best Practices Study Group
  • Attendee, Franchise Financial Analytics Workshop, Portland
  • Guest Speaker, Franchise Expo 2020, Columbus
  • Member, Association of Professional Sales (APS)

Certifications

  • American Academy of Financial Management (AAFM)
  • Certified B2B Sales Professional (CBSP) - Sales Institute
  • Certified Franchise Executive (CFE) – International Franchise Association (IFA)
  • ServSafe
  • Certified Sales Executive (CSE), method
  • Franchise Broker Certification - Franchise Training Institute
  • International Franchise Expansion Training - Ironclad Systems or method
  • Salesforce
  • Google Certified Professional Cloud Architect
  • Project Management Professional (PMP) – Project Management Institute (PMI)

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