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Skills

  • Mentorship and staff development
  • KPI tracking for transport operations
  • Advanced proficiency in Workday
  • Training expertise
  • Operational improvement
  • Conflict resolution during transport disruptions
  • Process improvement
  • Customs clearance procedures
  • Team building
  • Freight documentation accuracy

Work Experiences

  • Achieved 0 instances of breach in 7 years.
  • Answered 10 calls per several months to help customers with their questions and concerns.
  • Analyzed traffic flow patterns and generated alternate route recommendations, saving an estimated 50% on travel time for key operations.
  • Boosted delivery accuracy by 81%.
  • Achieved reduction in item loss over the span of 18 months.
  • Calculated load capacity for various transport modes.
  • Chaired joint operational meetings to resolve shipment discrepancies, reducing misrouting incidents by 27%.
  • Calculated load capacity for various transport modes, optimizing equipment utilization rates across 18 missions.
  • Completed all transport deadlines ahead of schedule by 24%.
  • Coordinated between 3 distribution centers.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Consistently enhanced process efficiency.
  • Clear understanding of risk assessment and client relations as well as workflow optimization training.
  • Achieved results over two years.
  • Coordinated equipment transfers.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Certified in safety regulation compliance.
  • Adept at translating complex logistical requirements.
  • Contributed to a 71% reduction in discrepancies.
  • Accomplished in optimizing transport routes.

Accomplishments

  • Consulted with Salesforce providers to ensure full visibility of real-time tracking data, enhancing decision-making speed by 75% during mission-critical operations.
  • Collaborated with internal and external stakeholders to negotiate third-party transportation contracts, resulting in a cost savings of $9 annually.
  • Analyzed route performance metrics, leading to a 25% improvement in delivery speed and resource allocation.
  • Implemented fuel management strategies that reduced consumption by 42% during long-haul convoys through the Southeast.
  • Resolved product issue through consumer testing.
  • Managed the real-time tracking of 18 shipments through Asana, ensuring 52% asset visibility during high-risk operations.
  • Supervised multi-agency teams during joint logistic operations, contributing to a 39% reduction in operational duplication and resource wastage.
  • Collaborated with procurement teams to acquire specialized transport vehicles, increasing mission transport capacity by 77%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed contingency logistics plans, improving responsiveness to unexpected disruptions by 41% during joint operations.

Affiliations

  • Lions Club
  • National Association of Social Workers
  • Emergency Management Association of Washington
  • Transportation Intermediaries Association (TIA)
  • International Society of Logistics (SOLE)
  • American Marketing Association
  • Jaycees
  • International Council of Nurses
  • Lean Six Sigma Green Belt 2020
  • Air & Surface Transport Nurses Association (ASTNA)

Certifications

  • Certified Hazardous Materials Manager (CHMM) – program
  • FEMA Incident Command System (ICS) Certifications – system
  • Certified Air Freight Specialist (AFS) – method
  • Global Logistics Specialist (GLS) Certificate – framework or equivalent
  • Certified Transportation Broker (CTB) – method
  • Movement Control Operations Certification - category
  • Security Awareness Training for Cargo Handling – metric
  • SHRM Certified Professional (SHRM-CP)
  • First Aid/CPR Certified
  • Cisco Certified Internetwork Expert (CCIE)

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