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Skills

  • Business consultant
  • Problem resolution
  • MLS expert
  • Cross-functional team collaboration
  • Client-oriented
  • Project organization
  • Certified Luxury Home Marketing Specialist
  • Accomplished in commission sales
  • Microsoft applications proficiency
  • Business operations

Work Experiences

  • Invented
  • Started it.
  • Was responsible for opening and closing the store on my own when necessary, as well as preparing the nightly bank drop for the manager.
  • Prospects and hot leads receive active follow-up from me.
  • Followed up with prospects throughout the sales process.
  • Contract documents, purchase agreements, and closing statements were all written by me.
  • Taught new associates how to operate the cash register, including how to open it, conduct customer transactions, and balance the drawer.
  • Advised
  • Worked for brokers as a listing agent.
  • Talked to customers about Microsoft Excel, outlined restrictions, and educated them on policies.

Summaries

  • Professional with over 15 years of experience in project management and process improvement initiatives across the enterprise.
  • Proactive
  • Customer service specialist with 9 years of program experience who is dedicated and detail-oriented.
  • Expertise in overseeing product development from concept to completion, including packaging design, marketing, and promotional materials.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.
  • A quick study who has worked in a variety of design fields to help companies strengthen their brands and grow their revenue.
  • Multi-tasking, self-motivated leader with experience expanding network connections, persuading customers to buy products, implementing pricing models, inventory control and projections, territory development, and uncovering customer needs to deliver solutions.
  • New Home Sales Counselor with 4 years of successful risk assessment and performance reporting experience.
  • Leadership skills that have been demonstrated to drive enterprise optimization goals and improve organizational operations.

Accomplishments

  • Presented detailed performance and sales reports to upper management, utilizing data from HubSpot to recommend adjustments to marketing strategies.
  • Used standard to track and manage sales leads, successfully converting 84% into closed sales within two years.
  • Counseled clients on mortgage product comparisons, helping them secure the best possible financing options and enhancing the buyer experience.
  • Utilized competitive market analysis to help position framework as a desirable location, leading to 29% sales growth in 2022.
  • Managed a pipeline of over 17 active home buyers via method, optimizing follow-up processes and shortening the sales cycle by 75%.
  • Developed creative real estate marketing campaigns in collaboration with procedure, leading to a 53% increase in scheduled home tours.
  • Collaborated closely with lenders to qualify homebuyers, closing 17% more deals that involved down payment assistance throughout the Midwest.
  • Assisted over 13 clients with navigating down payment assistance programs, successfully increasing first-time home ownership rates in Raleigh by 74%.
  • Identified opportunities to upsell premium home upgrade packages, contributing to a 65% increase in average transaction value for 12 properties sold.
  • Made effective use of walkthrough presentations and community tours to convert 38% of walk-in traffic into qualified sales opportunities.

Affiliations

  • American Society for Training & Development (ASTD)
  • Certified New Home Sales Professional (CSP) Certification
  • International Real Estate Federation (FIABCI)
  • International Council of Nurses
  • Lions Club
  • Institute of Residential Marketing (IRM)
  • Society for Marketing Professional Services (SMPS)
  • National Association of Social Workers
  • Jaycees
  • Mortgage Bankers Association of Boston

Certifications

  • Residential Green Professional (RGPTM) Certification by NAHB
  • Salesforce
  • Certified Residential Specialist (CRS) by the Residential Real Estate Council (RRC)
  • CompTIA Network+
  • ServSafe
  • Residential Real Estate Council (RRC) Certified
  • Certified Real Estate Brokerage Manager (CRB) by the NAR
  • Certified Protection Officer (CPO)
  • Contract Writing Certification Portland
  • Certified Marketing Professional (CMP) by the National Association of Home Builders (NAHB)

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