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Skills

  • Contract negotiation
  • Strategic business planning
  • Miscellaneous expertise
  • Product promotions
  • Process improvement
  • Consultative selling
  • Regulatory compliance
  • Scheduling understanding
  • Stakeholder engagement
  • Territory expansion

Work Experiences

  • Conducted regular follow-up and on-site visits.
  • Coordinated product launches and managed key stakeholder relationships, leading to 73% sales growth in the West Coast by 2023.
  • Achieved a 24% increase in adoption rate.
  • Improved the client organization and goal alignment by automating the method contact management system.
  • Built and maintained a customer base of 6+.
  • Achieved 14 new client acquisitions.
  • Interacted with difficult accounts, assisting in the development of long-term relationships and increasing revenue opportunities.
  • Achieved a 68% growth in client inquiries.
  • Collaborated with marketing teams.
  • Acquired 7 new customers, resulting in 7% revenue for the team.

Summaries

  • Boosted client satisfaction.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Professional with performance reporting and team leadership expertise who is organized and resourceful.
  • Achieved significant territory expansion.
  • Achieved Innovation Award for exceptional sales performance by growing client base to 16+ while delivering over $9 in additional revenue.
  • Achieved a 83% improvement in profit margins.
  • Closed $7 in deals.
  • Costs were consistently reduced while profits were increased.
  • Adept at utilizing a consultative approach.
  • Highly skilled at hiring, training, managing, coaching, and mentoring sales and customer service representatives, as well as interacting with employees at all levels of the organization and the general public.

Accomplishments

  • Achieved PMP, enhancing product knowledge to better support and influence sales among clinical decision-makers.
  • Designed a consultative sales approach that enabled the team to increase market share for respiratory devices by 60%.
  • Established a pricing strategy for Tableau leading to a 46% improvement in gross margins.
  • Optimized selling points for clinical benefits of Jira, enabling better treatment outcomes for over 17 patients per month.
  • Trained a team of 8 new sales representatives on respiratory care products and sales best practices, resulting in an accelerated onboarding period of three years.
  • Streamlined the product demo process, helping to achieve a 35% reduction in the sales cycle while increasing overall customer satisfaction scores.
  • Developed and delivered training programs to healthcare providers, resulting in a 29% improvement in adoption rates of Workday.
  • Built and maintained relationships with over 7 key healthcare institutions to increase brand visibility and product penetration.
  • Initiated strategic partnerships with healthcare organizations, increasing respiratory device market penetration in the Southeast by 58%.
  • Resolved product issue through consumer testing.

Affiliations

  • Association of Information Technology Professionals
  • Association for Computing Machinery
  • American College of Chest Physicians (CHEST) - Regular participant in workshops focused on clinical advancements in respiratory care solutions.
  • Pharmaceutical Research and Manufacturers of America (PhRMA) - Leveraged membership to access professional resources and leadership development in pharma-related respiratory sales.
  • Medical Device Manufacturers Association (MDMA) - Active member, engaging with industry peers and staying informed on regulatory changes impacting medical device sales.
  • Society of Professional Sales (the Southwest) - Regularly attended sessions and completed certifications to sharpen sales management skills, particularly within the respiratory care market.
  • Health Care Business Association (program) - Participated in industry-specific health product expos, focusing on integrating respiratory solutions in hospitals and clinics.
  • International Society for Respiratory Protection (ISRP) – Attended global event in 2024 focusing on innovations in respiratory protection equipment sales.
  • Respiratory Care Management Education Group (RCMEG) - Completed continuing education series on leadership and sales management in the respiratory care sector in 2020.
  • Health Industry Representatives Association (HIRA) - Regularly attended yearly summits to network with other sales professionals and stay informed on sales trends within the medical industry.

Certifications

  • Project Management Professional (PMP)
  • Salesforce
  • Pharmaceutical Benefits & Reimbursement Certification
  • Respiratory Assist Device Proficiency Certification by method
  • Certified Medical Sales Professional (CMSP)
  • CompTIA A+ Technician
  • Pulmonary Function Testing Certificate (PFT)
  • CRM Mastery by metric
  • First Aid/CPR Certified
  • CompTIA Network+

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