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Skills

  • Data integrity
  • Collaborative relationships
  • Risk analysis
  • Process automation
  • Transaction processing
  • Agency collaboration
  • Contract review and analysis
  • Prior authorization processing
  • Process improvement
  • Audit preparation and management

Work Experiences

  • Achieved zero regulatory violations for 2015.
  • Collaborated with Northwind.
  • Followed established policies when processing both manual and digital transactions.
  • Achieved results in 2020.
  • Double-checked technical specifications and information details before processing paperwork.
  • Consistently met a 62% target for on-time delivery.
  • Transported QuickBooks to 18 months customer locations.
  • Analyzed processing metrics.
  • Achieved results in two years.
  • Solved procedure issues, improved operations, and provided excellent customer service.

Summaries

  • Professional who is resourceful and versatile and has a track record of consistently exceeding aggressive sales targets.
  • Achieved improvements through process optimization.
  • Dedicated to learning, growing, and succeeding in Human Resources.
  • In the face of routine, complex, and unique situations, be adaptable.
  • Working with stressed, confused, and upset people who need benefits information and supportive guidance to navigate program systems is one of my specialties.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Achieved a 63% reduction through automation.
  • Achieved a 80% improvement in efficiency.
  • Professional with experience verifying insurance benefits and generating appropriate patient documentation.
  • A results-driven professional known for enhancing financial data reconciliation processes, recovering $10 in revenue discrepancies.

Accomplishments

  • Collaborated with IT to develop reports from Adobe Creative Suite, improving data accessibility and reducing data discrepancies by 66%.
  • Implemented risk mitigation strategies that reduced processing risks by 38% and improved overall financial data accuracy.
  • Reviewed and processed 8 vendor invoices monthly, ensuring timely payments and reducing delays by 72%.
  • Processed and validated incoming financial data from 13 global vendors, optimizing data entry accuracy by 85%.
  • Created detailed process documentation that enhanced workflow efficiency by 60% for processing staff.
  • Successfully passed 10 consecutive fiscal audits with zero discrepancies, maintaining full compliance with audit standards.
  • Strengthened stakeholder relationships by negotiating payment terms that led to 78% reduction in late fees.
  • Assisted in large-scale process improvement initiatives, contributing to a 37% hike in team efficiency within 5 months.
  • Developed a cost-saving initiative that decreased operational costs by $197,000/year through optimized vendor management.
  • Optimized payment settlement workflows, reducing overall transaction lifecycle times by 77%.

Affiliations

  • Association for Operations Management (APICS) - Certified in Logistics, Transportation, and Distribution (CLTD)
  • Council for Electronic Billing and Payment (CEBP)
  • Toastmasters
  • Global Association of Risk Professionals (GARP)
  • National Association of Social Workers
  • International Association of Privacy Professionals (IAPP) CPA
  • Society for Human Resource Management (SHRM) Member
  • International Organization for Standardization (ISO), CPA Certified
  • Member, International Virtual Assistants Association (IVAA)
  • Institute for Operations Research and the Management Sciences (INFORMS)

Certifications

  • First Aid/CPR Certified
  • Certified Compliance & Ethics Professional (CCEP)
  • Certified International Payment Systems Professional (CIPSP)
  • Six Sigma Green Belt Certification
  • Chartered Institute for Securities & Investment (CISI) Investment Operations Certificate (IOC)
  • Certified Treasury Professional (CTP)
  • Salesforce
  • CompTIA Network+
  • Professional Certificate in Internal Controls by Cedar Works
  • Financial Risk Manager (FRM)

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