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Skills

  • Client communication and relationship building
  • Account reconciliation
  • Multi-system integration
  • Cost accounting
  • Payment processing
  • Client Satisfaction Improvement
  • Billing error reduction
  • On-time collections strategy
  • Regulatory compliance
  • Vendor invoice processing

Work Experiences

  • Assisted in developing standard operating procedures (SOPs) for the billing department.
  • Collected over $93,000 in overdue payments.
  • Accurately billed clients.
  • Accurately processed multi-territory payments.
  • Collaborated with cross-functional teams to streamline billing workflows, resulting in a 60% improvement in overall invoice accuracy.
  • Conducted client follow-ups.
  • Collaborated with the IT department.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Audited complex billing discrepancies.

Summaries

  • Dedicated to paying employees, vendors, and suppliers on time.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Accounting systems and related computer software programs, such as Jira and SAP, are second nature to me.
  • Results-oriented Billing Services Coordinator with a keen eye for detail and a desire to assist in the transformation of business operations.
  • Accomplished Billing Specialist experienced in managing over 7 accounts.
  • Hardworking and effervescent, with a strong desire for precision and efficiency.
  • Achieved a 51% improvement in collection efficiency.
  • Committed to processing invoices with 100 percent accuracy.
  • Focused, committed, and adept at quickly identifying errors and mitigating losses.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.

Accomplishments

  • Conducted variance analysis on monthly invoices, leading to a correction plan that saved the company $15 in lost revenue annually.
  • Facilitated accurate billing calculations in collaboration with project teams, ensuring no deviations in contract specifications.
  • Played a pivotal role in migrating 18 legacy accounts to a new ERP system, ensuring no disruption in billing.
  • Optimized the invoicing structure to reflect accurate project costs, generating a 80% increase in revenue recognition.
  • Oversaw monthly billing cycles across multiple systems, ensuring contract adherence for over 2 clients.
  • Processed invoicing for 13 high-priority accounts, maintaining a 50% error-free billing record.
  • Reduced monthly billing reconciliation times by 17 hours by introducing a data validation system.
  • Implemented process mapping across billing departments, identifying key inefficiencies that led to a 42% reduction in processing time.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Partnered with IT to implement real-time automated billing reports, achieving a 45% improvement in forecasting.

Affiliations

  • Healthcare Financial Management Association (HFMA)
  • International Association of Billing and Collection Professionals (IABCP)
  • Billing Executives Institute (BEI)
  • Accounts Receivable Network (ARN)
  • American Society of Safety Professionals
  • Project Management Institute
  • American Society for Training and Development (ASTD)
  • Customer Service & Billing Professionals Network (CSBPN)
  • American Society of Healthcare Accounts Receivable Managers (ASHARM)
  • Council for Electronic Billing and Payment Practices (CEBPP)

Certifications

  • Certified Electronic Health Records Specialist (CEHRS) - Cedar Works
  • Certified Patient Account Technician (CPAT) - American Association of Healthcare Administrative Management (AAHAM)
  • Certified Healthcare Billing and Management Executive (CHBME) - Healthcare Business Management Association (HBMA)
  • Google Certified Professional Cloud Architect
  • Microsoft Certified Systems Engineer (MCSE)
  • QuickBooks Certification - Intuit QuickBooks 2023
  • ServiceNow Certified System Administrator – ServiceNow – 2021
  • Salesforce
  • CompTIA Security+
  • CompTIA Network+

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