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Skills

  • Biological sample labeling and handling
  • Team leadership and coaching
  • Communications
  • Tracking wage garnishments
  • First Aid/CPR
  • Security systems
  • Excel proficiency
  • Invoice generation
  • Computer competency
  • Project organization

Work Experiences

  • Achieved this over 10 months.
  • By keeping information private, I was able to protect payroll operations and maintain employee trust.
  • Answered 12 phone calls per 6 months to assist customers.
  • Classified, sorted, and filed correspondence, articles, records, and other documents to keep an organized filing system.
  • Increased employee satisfaction by 18% by accurately handling the payroll help desk and answering questions about correct and accurate payroll time entry.
  • Achieved 35% improvement in efficiency.
  • Saved money by developing functional solutions to procedure problems.
  • Adhered to HIPAA and CLIA regulations.
  • Assisted in the validation of new specimen processing equipment, contributing to the successful onboarding of Workday, instrumental in cutting labor costs by $7 annually.
  • Kept my procedure knowledge up to date by doing cross-functional collaboration and performance reporting.

Summaries

  • Communicative and team-oriented, with Jira expertise.
  • Payroll Clerk with 8 years of experience in the field of payroll administration.
  • Metric, framework, and process are all available.
  • Achieved 15 consecutive months of zero cross-contamination incidents.
  • Knowledge of Adobe Creative Suite in depth, as well as cross-functional collaboration and client relations abilities.
  • Ability to accurately maintain and develop comprehensive payroll records.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Weekly availability of 3 hours, including evenings and weekends
  • Accomplished Specimen Processing Coordinator.
  • Proficient in promoting procedure by leveraging cross-functional collaboration and process improvement knowledge.

Accomplishments

  • Established a centralized specimen logging system to track all entries, reducing lost specimens by 74% and improving chain-of-custody management.
  • Performed quality checks on data entry of 11 lab reports daily, ensuring integrity and compliance with industry standards.
  • Introduced an automated barcode scanning system to improve labeling accuracy, reducing human error in sample identification by 48%.
  • Authored detailed reporting templates that became the standard for capturing processing data during 8 clinical trials.
  • Worked alongside cross-functional teams to resolve specimen discrepancies in real time, achieving a 50% reduction in delays due to improperly labeled samples.
  • Achieved a reduction of 84% in sample rejection rate by increasing quality assurance checks and revising training protocols for staff.
  • Developed a detailed incident reporting system to log specimen handling issues, tracking causes to prevent future occurrences and decreasing error frequency by 75%.
  • Worked with IT to customize LIMS procedure integrations, enhancing data reporting capabilities and reducing turnaround time for critical test results.
  • Improved quality control measures for specimens, resulting in 19% fewer flagged rechecks and enhanced accuracy in final reports.
  • Regularly reviewed specimen transport protocols, reducing loss or expiration of samples during transit by 79% through improved handling standards.

Affiliations

  • Member, Society for Laboratory Automation and Screening (SLAS) - metric
  • Volunteer Coordinator, Medical Specimen Transport Task Force - 2020
  • Participant, Lean Six Sigma Yellow Belt Training - 2015
  • Volunteer, Portland Medical Waste and Specimen Disposal Awareness Campaign 2019
  • Active Participant, College of American Pathologists (CAP) Annual Conferences
  • Committee Volunteer, Biosafety Improvements Task Force, 2020
  • Co-organizer, Clinical Lab Specimen Protocol Improvement Initiative, Denver, 2015
  • Elected Vice Chair, Regional Medical Lab Coordinators Chapter 2023
  • Member, Clinical Laboratory Management Association (CLMA) - 2022 to Present
  • Leadership Role, Quality Assurance in Medical Laboratories Group, 2016

Certifications

  • Clinical Laboratory Improvement Amendments (CLIA) Certification
  • First Aid/CPR
  • CompTIA Security+
  • Project Management for Specimen Management Teams (PMI)
  • Certified in Healthcare Compliance (CHC)
  • Certificate in Specimen Chain of Custody Procedures
  • Good Clinical Practice (GCP) Training Certification
  • Salesforce
  • Health Informatics Certification
  • Cisco Certified Network Associate (CCNA)

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