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Skills

  • Shared marketing resource management
  • Sales campaigns
  • Scheduling understanding
  • Forecasting
  • Product promotions
  • Achieving KPIs through process improvement
  • Miscellaneous expertise
  • Competitor analysis and market positioning
  • Marketing
  • Trend analysis

Work Experiences

  • Achieved 18% YoY growth for select accounts.
  • Achieved results through strategic account development.
  • Closed $16 in new business by devising tailored solutions based on thorough client needs assessments.
  • Accomplished this during 2016.
  • Built multi-level client relationships.
  • Attended various industry events, meetings, and conferences on behalf of the company to strengthen existing and new client relationships.
  • Gave 3 initiative presentations in person and online via webcam to promote company products and services.
  • Created and used method reports to assist leadership in making key decisions and exceeding operational goals.
  • Created new business opportunities with targeted clients through prospecting, networking, and closing techniques.
  • Achieved a sales closure rate of 38%.

Summaries

  • Client Development Executive with 9 years of successful client relations and quality assurance experience.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Superior communication skills, as well as the ability to understand and close sales, are required.
  • Exceptional at generating leads and demonstrating products in order to close large-scale sales.
  • Talented sales representative with a proven track record of generating leads and over 14 years of experience.
  • Achieved a consistent 47% growth rate.
  • Commended for building and maintaining strong relationships with over 12 clients in order to achieve high levels of client retention and satisfaction.
  • Flexible Director of Client Development with exceptional negotiation, time management, and communication abilities.
  • Achieved results during a 6 months-month window.
  • Achieved 62% growth through solutions.

Accomplishments

  • Developed training programs for sales team, leading to a 34% increase in closed deals and higher sales efficiency.
  • Collaborated with team of 8 in the development of standard.
  • Optimized client relationships through targeted engagement strategies, which drove a 51% increase in Customer Lifetime Value (CLV).
  • Sourced high-value opportunities in the Midwest, leading to 15 multimillion-dollar accounts and 73% revenue growth.
  • Implemented customer satisfaction measurement system using Workday, achieving a 53% improvement in feedback tracking.
  • Developed and forecasted quarterly revenue projections, maintaining an average growth of 46% over 9 consecutive quarters.
  • Implemented account segmentation strategy, streamlining portfolio management and boosting recurring revenue by 74%.
  • Successfully managed a portfolio of 15 clients with a focus on long-term partnerships and retention, achieving 36% account growth.
  • Tracked performance metrics using system, resulting in effective forecasting and meeting sales targets 67% ahead of schedule.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • American Medical Informatics Association
  • Association for Strategic Planning (ASP)
  • Executive Partner – program
  • Sales Hacker Member
  • American Marketing Association (AMA) – Member
  • Institute of Sales Management (ISM)
  • International Association of Administrative Professionals
  • Association for Computing Machinery
  • International Customer Service Association (ICSA)
  • Professional Association for Customer Engagement (PACE)

Certifications

  • Certified Key Account Manager (KAM) – Meridian
  • ServSafe
  • Certified Negotiation Expert (CNE) - Ironclad Systems
  • Data-Driven Marketing Certification – Brightline
  • Certified Sales Executive (CSE) – Sales & Marketing Executives International (SMEI)
  • HubSpot Inbound Sales Certified – HubSpot
  • Strategic Sales Management Certification – metric
  • Salesforce
  • CompTIA Network+
  • Salesforce Certified Sales Consultant - framework

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