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Skills

  • Order processing
  • Shared marketing resource management
  • Market research
  • Network development
  • Client portfolio expansion
  • Resource requirements
  • Branding
  • Business-to-Business (B2B) Sales Strategy
  • Sales process management
  • Staff training

Work Experiences

  • Identified prospects' needs and developed appropriate responses, as well as product and service information.
  • Closed over $13 in sales, which included preparing contracts and processing order forms each 18 months.
  • Managed Jira inventory to improve sales pitches and closed more than 18 sales in two years.
  • Increased employee engagement by 18%, surpassing quality assurance scores by 13% through coaching and motivational training.
  • Used Adobe Creative Suite to keep track of important account and sales information in the company database.
  • Schedule appointments with potential and current customers to promote new products and services.
  • Built multi-level client relationships.
  • Built and sustained multi-level client relationships that resulted in 69% higher referral rates and continuous business development.
  • Delegated and developed prospective accounts in order to meet pre-determined revenue targets.
  • Achieved results over a three years-month period.

Summaries

  • Schedule flexibility and the ability to travel up to 9% of the time.
  • Achieved a consistent 47% growth rate.
  • Professional with 3 years of experience interacting with potential and existing clients, implementing marketing strategies, and planning business events.
  • Building relationships, cultivating partnerships, retaining top accounts, and growing profit channels by establishing trust are all skills that I bring to the table.
  • Flexible Director of Client Development with exceptional negotiation, time management, and communication abilities.
  • Bringing top-notch planning and multitasking skills to the table, as well as a hardworking and determined attitude.
  • Costs were consistently reduced while profits were increased.
  • Professional with a passion for sales and customer service, as well as communication and negotiating skills.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Client Development Executive is enthusiastic about maximizing business performance and increasing sales.

Accomplishments

  • Re-engineered the customer onboarding experience, reducing process time by 73% and leading to a 28% improvement in satisfaction scores.
  • Modernized sales funnel process by introducing Adobe Creative Suite, resulting in 74% increase in overall team efficiency.
  • Crafted solutions for underserved market segments, resulting in product placement in 66% of new retail channels.
  • Successfully managed a portfolio of 15 clients with a focus on long-term partnerships and retention, achieving 36% account growth.
  • Improved client satisfaction scores by 81% through proactive issue resolution and integrated customer feedback loops.
  • Utilized Workday to automate sales workflows, accelerating the sales cycle by 32% and improving reporting accuracy.
  • Sourced high-value opportunities in the Midwest, leading to 15 multimillion-dollar accounts and 73% revenue growth.
  • Implemented customer satisfaction measurement system using Workday, achieving a 53% improvement in feedback tracking.
  • Led regional business development strategy, enabling product launches that captured 38% of the market share in 2016.
  • Executed strategic account plans resulting in 33% revenue growth within the Midwest.

Affiliations

  • Association for Strategic Planning (ASP)
  • Jaycees
  • Toastmasters
  • Society of Human Resource Management
  • Project Management Institute
  • C-Level Executive Club
  • Account Management Executive Forum
  • National Association of Social Workers
  • Association for Supply Chain Management (APICS)
  • Freemason

Certifications

  • Certified Professional Strategic Advisor (CPSA) – Cedar Works Canada
  • Certified Key Account Manager (KAM) – Meridian
  • Business Development Certification – Lakeside Partners
  • CompTIA Security+
  • Certified Internet Marketing Practitioner (CIMP) – eMarketing Institute
  • Salesforce
  • Sales Enablement Certification - HubSpot Academy
  • Digital Marketing Certification - procedure
  • Certified Public Speaker and Presentation Expert – Toastmasters International
  • Advanced Consultative Sales Techniques – LinkedIn Learning

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