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Skills

  • Supervision
  • Disaster Recovery Planning
  • Servers expertise
  • Organization
  • Network development and administration
  • Cross-functional collaboration
  • Communications
  • Business analysis
  • Regulatory compliance
  • High availability (HA) solutions

Work Experiences

  • Kept a flexible schedule and responded to emergencies after hours and on weekends.
  • Achieved improved efficiency.
  • Collaborated with cybersecurity teams to identify and mitigate root cause in major Windows security breach incident, avoiding potential $16 in penalties.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Conducted performance tuning on all virtual machines hosted on Hyper-V, boosting application response times by 70% across HubSpot.
  • Automated routine administrative tasks using PowerShell.
  • Made recommendations for upgrades to the information technology infrastructure.
  • Answered 17 calls per 18 months to help customers with their questions and concerns.
  • Achieved 20% faster load times.
  • Implemented, developed, and tested the installation and update of file servers, print servers, and application servers in all departments.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved cost savings of $10.
  • Accomplished Windows Administrator.
  • Adept at managing SCCM.
  • Windows Administrator is a multi-talented Windows Administrator who is consistently rewarded for planning and operational improvements.
  • Years of progressive IT experience 18.
  • Within Miscellaneous, senior Windows Administrator and outstanding performer in stakeholder engagement and strategic planning.
  • Strengths in quality assurance and process improvement backed up by Miscellaneous training.
  • Dedicated to comprehensive Active Directory management, resulting in a more agile system with reduced login issues and higher service availability.
  • Dedicated Windows Administrator.

Accomplishments

  • Managed an inventory of over 18 virtual machines, reallocating resources to improve CPU and memory performance by 24%.
  • Led virtual desktop infrastructure (VDI) deployment for marketing, increasing remote work capabilities during procedure by 40%.
  • Streamlined patch management processes across 3 devices, reducing security vulnerabilities by 49%.
  • Created actionable documentation for Windows Server upgrades, driving efficiency improvements and reducing onboarding time by 14 hours.
  • Re-engineered DNS and DHCP configurations for improved network performance, enhancing resolution times by 77%.
  • Performed regular Windows Server vulnerability assessments and remediations, reducing identified risks by 73% year-over-year.
  • Delivered ongoing group training on server backup protocols, resulting in an 40% decrease in incidents of failed backups over the past year.
  • Developed and implemented a structured troubleshooting guide, reducing helpdesk resolution times by 30%.
  • Automated server backup processes using PowerShell, saving 9 man-hours and reducing the risk of data loss by 72%.
  • Delivered targeted training on cybersecurity best practices, reducing malware incidents by 75% within operations.

Affiliations

  • Member, National Cyber Security Alliance (NCSA)
  • Society of Human Resource Management
  • Member, VMware User Group (VMUG)
  • Microsoft PowerShell Forum Contributor
  • International Council of Nurses
  • Certified Information Systems Security Professional (CISSP) holder
  • American Marketing Association
  • Association for Supply Chain Management (APICS)
  • Microsoft Certified Professional (MCP) Affiliation
  • Toastmasters

Certifications

  • Microsoft Certified: Identity and Access Administrator Associate
  • Microsoft Certified: Security, Compliance, and Identity Fundamentals
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Public Accountant
  • CompTIA Network+
  • Certified Cloud Security Professional (CCSP)
  • Microsoft Certified: DevOps Engineer Expert
  • First Aid/CPR Certified
  • Cisco Certified Network Associate (CCNA)
  • Salesforce

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