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Skills

  • Preventative maintenance scheduling
  • Experience with code-compliant pipe installation
  • Installing low-flow fixtures for water efficiency
  • Inventory and stock management
  • Communications
  • First Aid/CPR
  • Customer service
  • Emergency Response
  • Active drilling well pads
  • Team management

Work Experiences

  • Transported HubSpot to two years customer locations.
  • Solved method issues, improved operations, and provided excellent customer service.
  • Achieved reduction over metric.
  • Tested pipe systems by filling them with water and air to find leaks.
  • Conducted routine pipe inspections.
  • Completed trenchless sewer line replacements.
  • Achieved results over 2024.
  • Built and maintained positive relationships with suppliers.
  • Adhered to strict preservation guidelines.
  • Assisted with repairs to steam, drainage and sewer lines, using Tableau and Asana.

Summaries

  • Certified in water quality testing and improvement strategies, delivering measurable increases in water purity and pressure for both homes and businesses.
  • Certified in advanced leak detection technology, successfully locating and repairing hidden leaks, cutting downtime by 32% for homeowners.
  • Certified in backflow prevention and compliance testing, ensuring cross-connection systems meet all local and state regulations with zero violations.
  • Adaptable problem solver with excellent communication skills, delivering top-tier customer service by handling escalated issues to improve project satisfaction by 74%.
  • Adaptable problem solver.
  • Adept at collaborating with cross-functional teams.
  • Orderly Plumber with PMP and Six Sigma certifications.
  • Certified in advanced leak detection technology.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Achieved results within 18 months for residential properties.

Accomplishments

  • Executed high-pressure tests on water and gas lines, identifying 16 critical leaks and preventing costly damage or safety hazards.
  • Implemented a step-by-step pipe threading process using Salesforce, resulting in a 35% faster production time for key client installations.
  • Maintained a clean and incident-free OSHA safety record for over 12 consecutive years on all residential and commercial plumbing projects.
  • Enhanced customer satisfaction by providing same-day service on urgent repairs, receiving a 38% increase in positive feedback.
  • Led the implementation of a preventative maintenance schedule which reduced plumbing system downtimes by 60% and improved operational efficiency.
  • Provided consultation on compliance and permit requirements that shaved 10 days off project timelines, helping to meet strict regional deadlines.
  • Increased system integrity by auditing existing water service lines and upgrading defective parts, lowering future maintenance costs by 59% annually.
  • Coordinated with other trades (e.g., electricians, HVAC, general contractors) to ensure seamless installation of plumbing systems in procedure, accelerating project delivery by 2 days.
  • Introduced a strategic preventative maintenance plan for 4 commercial properties, ensuring longevity and reducing emergency service calls by 45%.
  • Collaborated with team of 13 in the development of metric.

Affiliations

  • Green Plumbers USA Certification
  • Toastmasters
  • National Association of Social Workers
  • Indoor Air Quality Association (IAQA)
  • National Association of Plumbing-Heating-Cooling Contractors (PHCC)
  • Project Management Institute
  • Radiant Professionals Alliance (RPA)
  • Certified in Plumbing Design (CPD) by ASPE
  • Emergency Plumbing Repair Certification Program
  • American Society of Sanitary Engineering (ASSE) Certification

Certifications

  • LEED Accredited Professional (LEED AP) for Building and Plumbing Systems
  • SHRM Certified Professional (SHRM-CP)
  • TracPipe Counterstrike Installation Certification
  • International Code Council (ICC) Plumbing Inspector Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Backflow Prevention Assembly Tester (BPAT) Certification
  • Certified Water Auditor by the American Water Works Association (AWWA)
  • CompTIA A+ Technician
  • OSHA Confined Spaces Entry Certification
  • State Backflow Assembly Tester Certification Washington

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