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Skills

  • Customer proposals
  • Cost-saving strategy implementation
  • Client relationship management in technical environments
  • Process improvement
  • JBoss
  • MS Office
  • Network security
  • Bottleneck identification and resolution
  • Problem resolution
  • Operational improvement

Work Experiences

  • Analyzed system performance.
  • Managed and monitored all installed systems for the highest level of availability.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Championed deployment of zero-touch provisioning technology, decreasing time-to-deploy new hardware by 68%.
  • Collaborated in IT governance framework creation, elevating security posture and compliance while aligning technology initiatives with business goals.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Achieved server uptime exceeding 44%.
  • Achieved security objectives in full.
  • Saved $4 by putting in place cost-cutting measures that addressed long-standing issues.
  • Achieved 54% uptime across server farms.

Summaries

  • Conducted audits in highly regulated industries.
  • Adept at renegotiating contracts to save enterprises $6, while seamlessly migrating systems to cost-effective and secure cloud environments.
  • Boosted data throughput by 79%.
  • Crafted tailored proposals.
  • Created tailored Jira solutions.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved $17 in ongoing savings for Summit Group.
  • Adept at renegotiating contracts.
  • Collaborated with C-suite executives.
  • Contributed innovative data center designs.

Accomplishments

  • Streamlined diagnostic procedures for internal systems, reducing time-to-resolution for IT issues across 3 departments by 38%.
  • Supported secure data migration to a cloud environment, ensuring full adherence to initiative and reducing overall infrastructure costs by 37%.
  • Managed technical implementation of category, ensuring scalability and security requirements were met for 12-site corporate infrastructure.
  • Engineered a multi-cloud hybrid solution, meeting Lakeside Partners's scalability and redundancy needs while cutting long-term costs by 49%.
  • Designed and implemented a nationwide VPN solution, reducing operational downtimes by 77% and enabling secure access for 16+ remote users.
  • Collaborated with network architecture teams to reduce latency in communications systems across 6 offices, improving network performance by 35%.
  • Delivered hands-on systems training to 12+ technical staff, improving troubleshooting efficiency and reducing ticket volume by 83%.
  • Documented and resolved framework which led to process.
  • Achieved Miscellaneous certification for specialized systems engineering processes, enabling the team to meet evolving compliance regulations.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Lions Club
  • Affiliate, IETF – Internet Engineering Task Force
  • Member, IoT Security Foundation
  • Member, Association for Computing Machinery (ACM)
  • American Society of Safety Professionals
  • Participant, Network Infrastructure Group (NIG)
  • American Medical Informatics Association
  • Member, The Open Group Architecture Framework (TOGAF)
  • Certified, AWS Certified Solutions Architect
  • Society of Human Resource Management

Certifications

  • Certified Information Systems Auditor (CISA)
  • Google Cloud Professional Cloud Security Engineer
  • Google Certified Professional Cloud Architect
  • SHRM Certified Professional (SHRM-CP)
  • Certified Public Accountant (CPA)
  • ServSafe
  • Certified OpenStack Administrator (COA)
  • Certified Cloud Practitioner by AWS
  • Certified Data Center Professional (CDCP)
  • VMware Certified Professional - Data Center Virtualization (VCP-DCV)

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