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Skills

  • Conflict resolution
  • Emotional intelligence in crisis situations
  • Communications
  • Individual and family counseling
  • Team building
  • Domestic violence risk identification
  • Customer service
  • Business operations
  • Process improvement
  • Data-driven safety plan optimization

Work Experiences

  • Achieved results by 2024.
  • Kept track of progress and documented any changes in the patient's health status, keeping the healthcare team informed.
  • Collaborated with multidisciplinary teams.
  • Transported Asana to three years customer locations.
  • Bolstered child protective oversight agencies.
  • Advocated for policy reform at the state level.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Achieved a 79% reduction in processing times.
  • Analyzed child welfare trends and provided recommendations to senior leadership, leading to a 45% drop in abuse recurrence rates over two years.
  • Achieved results in 2021.

Summaries

  • Achieved a 48% reduction in crisis removals.
  • Collaborated with law enforcement and legal professionals.
  • Collaborated with local agencies.
  • Collaborated with school districts.
  • Achieved a 19% reduction in outstanding unresolved cases.
  • Achieved improvement over one year.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Consistently improved safety outcomes.
  • Conducted 5 joint investigations.
  • Excellent Child Safety Specialist with a strong emphasis on domestic violence prevention and education.

Accomplishments

  • Managed multilingual support for families, facilitating communication that improved child placement outcomes by 39% in 2015.
  • Developed a foster family orientation program, resulting in a 59% increase in foster parent retention within 2017.
  • Implemented a behavior modification program for high-risk children, recounting a 36% success rate over one year.
  • Resolved product issue through consumer testing.
  • Authored a best-practice guide on child safety case management, adopted by 15 agencies and improving statewide procedures.
  • Created and implemented custom safety plans for 18 children, expediting family reunifications by 77% within 2015.
  • Developed and launched a conflict mediation service, earning Excellence Award for Excellence in Child Safety Practices in 2024.
  • Collaborated with multidisciplinary teams to reduce child abuse reoccurrence by 52% through targeted family intervention programs.
  • Developed a post-placement monitoring system for children, enhancing child safety retention rates by 19%.
  • Trained 10 professionals on ethical child safeguarding practices, leading to 17% higher compliance rates across finance.

Affiliations

  • Society of Women Engineers
  • Council on Accreditation (COA) for Human Services
  • Child Welfare League of America (CWLA)
  • Women, Infants, and Children (WIC) Association
  • Zero to Three: National Center for Infants, Toddlers, and Families
  • American Academy of Pediatrics (AAP) - Council on Child Abuse and Neglect
  • Council for Accreditation of Counseling and Related Educational Programs (CACREP)
  • International Academy of Collaborative Professionals (IACP)
  • Rotary International
  • Association for Computing Machinery

Certifications

  • Mandated Reporter Training – Washington
  • Policy and Advocacy in Child Welfare Certification - standard
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Foster Parent Trainer - Ohio
  • Certified Trauma Practitioner (CTP-C) - National Institute for Trauma and Loss in Children
  • Certified Community Resilience Trainer (CCRT) - Illinois
  • Certified Business Analysis Professional (CBAP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Motivational Interviewing Certification - Brightline
  • Project Management Professional (PMP)

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