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Skills

  • Budgets
  • Real-time technical support for mission-critical systems
  • Documentation of maintenance procedures
  • Hardware troubleshooting
  • Budget optimization for technical initiatives
  • Operational improvement
  • Documentation of system testing protocols
  • Combat operation technical support
  • Integration of framework into signal networks
  • Collaboration with Multidisciplinary Teams

Work Experiences

  • Conducted on-site training in Chicago.
  • Collaborated with cross-functional teams to improve signal integration and resolve issues for a Salesforce deployment.
  • Had an excellent attendance record and was always on time for work.
  • Configured secure communication channels for high priority missions, ensuring data integrity and minimizing breaches to standard incidents.
  • Collaborated with multidisciplinary teams.
  • Adjusted antenna alignments.
  • Oversaw the delivery of procedure project by standard team, which resulted in initiative.
  • Maintained and tested complex computer systems, applications, and environments on a regular basis in order to service and optimize them.
  • Assisted in the design and deployment of 17 remote communication platforms, contributing to expanded field operations.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.

Summaries

  • Contributed to expanded field operations.
  • Aided in predictive maintenance.
  • Achieved cost reductions of $9.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Certified in Tableau.
  • Analytical thinker skilled in utilizing diagnostic tools to resolve communication issues, reducing network latency by 42% across the Pacific Northwest.
  • Achieved a 21% reduction in critical hardware failures.
  • Collaborative team player.
  • Dedicated Signal System Support Specialist.
  • Achieved a 40% improvement in system throughput.

Accomplishments

  • Designed redundancy measures for signal systems, which ensured 37% availability during peak operational periods.
  • Enhanced encryption methodologies, securing high-level data transmissions and reducing risk exposure by 60% %.
  • Resolved product issue through consumer testing.
  • Reviewed and improved implementation of regulatory compliance processes reducing audit findings related to category by 61% %.
  • Developed custom scripts and diagnostic tools, allowing signal degradation issues to be identified and resolved 22% faster.
  • Tested and refined network encryption protocols, securing communications without compromising speed, resulting in a 83% boost in network performance.
  • Led a team to conduct diagnostics that reduced system outages by 62% in 2019.
  • Created a training manual for proper signal system setup, reducing technician error rates by 61% over 18 months.
  • Led implementation of Power BI, increasing network communication speeds by 18% within 12 months.
  • Negotiated with international vendors, achieving a 80% cost reduction on signal equipment maintenance contracts.

Affiliations

  • Participation in the NATO Communications and Information Agency
  • Society of Women Engineers
  • National Defense Industrial Association (NDIA)
  • Association of Old Crows (AOC) - Member since 2023
  • International Telecommunications Union (ITU) - Satellite Radiocommunications Division
  • Society for the Advancement of Materials and Process Engineering (SAMPE)
  • Rotary International
  • Engineer Intern (EI) or Engineer In Training (EIT) Certification
  • Federal Communications Commission (FCC) General Radiotelephone Operator License holder
  • Certified Information Systems Security Professional (CISSP) through ISC2

Certifications

  • Certified Wireless Network Administrator (CWNA)
  • Cisco Industrial Networking Specialist Certification
  • Juniper Networks Certified Internet Associate (JNCIA)
  • EXFO Certified Fiber Testing Professional (CFTP)
  • Certified Information Technology Support Professional (CITSP)
  • Cisco Certified Internetwork Expert (CCIE)
  • First Aid/CPR Certified
  • PMI Project Management Professional (PMP)
  • CompTIA A+ Technician
  • Cisco Certified Internetwork Expert (CCIE) - Routing & Switching

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