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Skills

  • Customer Satisfaction Enhancement
  • KPI Reporting and Analysis
  • MS Office
  • First Aid/CPR
  • Materials management
  • Cost-efficient vehicle acquisitions
  • Fleet visibility system implementation
  • Budget control
  • Process improvement
  • Emissions reduction strategies

Work Experiences

  • Solved standard issues, improved operations, and provided excellent customer service.
  • Achieved an Innovation Award for excellence in operational performance following a successful year-over-year reduction of late deliveries by 41%.
  • Cut transit delays by 15%.
  • Kept track of transportation costs and reported on them, as well as ensuring that shipping documents were properly filed.
  • Championed the use of alternative transport modes, such as rail and sea freight, increasing volume transported by metric by 50% annually.
  • Collaborated with the marketing team.
  • Achieved increased capacity without added cost.
  • Collaborated with external audit teams.
  • Transported Microsoft Excel to 18 months customer locations.
  • Championed alternative transport modes.

Summaries

  • Achieved seamless coordination across departments.
  • Boosted fleet visibility.
  • Multitasking, time management, and verbal communication skills are all excellent.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Assistant Director adept at managing daily dispatch operations for 10 drivers, consistently overseeing route optimization and driving productivity by 57% each shift.
  • Boosted deliveries by 15% per day.
  • Assistant Director of Transportation Services.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Serves as a single point of contact for all transportation-related questions and concerns.
  • Achieved a 42% reduction in workplace accidents.

Accomplishments

  • Established strategic partnerships with external transportation providers, which reduced overall freight costs by 31% and improved delivery speed.
  • Spearheaded public transportation enhancement campaigns that increased ridership by 50% over two years.
  • Led a sustainability initiative that resulted in a 56% improvement in fuel efficiency and a 17% reduction in vehicular emissions.
  • Delivered a public transit infrastructure improvement proposal that secured $8 in grant funding and contributed to a 66% increase in operational capacity.
  • Documented and resolved standard which led to initiative.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Guided a cross-functional team in the reorganization of delivery routes, saving 15 labor hours per month and enhancing delivery reliability.
  • Reduced transportation emissions by 61% by implementing new emissions reduction protocols and acquiring eco-friendly vehicles.
  • Orchestrated complex logistical operations for special events, ensuring the timely delivery of resources and reducing logistical costs by 35%.
  • Led the implementation of a telematics system that provided real-time data for fleet optimization, reducing overall fleet fuel consumption by 52%.

Affiliations

  • American Society of Transportation and Logistics (ASTL)
  • International Association of Administrative Professionals
  • Sustainable Transportation Coalition of North America (STCNA)
  • National Association of Regional Councils (NARC)
  • Toastmasters
  • Society of Women Engineers
  • National Association of Social Workers
  • Council of Supply Chain Management Professionals (CSCMP)
  • Association for Supply Chain Management (ASCM)
  • Society of Human Resource Management

Certifications

  • Apple Certified Associate (ACA)
  • Certified Fleet Manager (CFM) - NAFA Fleet Management Association
  • Certified Parking Professional (CPP) - National Parking Association
  • Certified in Logistics, Transportation, and Distribution (CLTD) – APICS
  • CompTIA A+ Technician
  • Certificate in Vehicle Maintenance Technology - system
  • Certified Public Accountant (CPA)
  • Salesforce
  • Certified Strategic Sourcing Professional (CSSP) – standard
  • Certificate in Sustainable Transportation Planning - system

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