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Skills

  • Cross-functional team collaboration
  • Materials preparation
  • Public speaking
  • Risk management processes and analysis
  • MS Office
  • Conflict resolution
  • Data analysis
  • Supervision
  • Communications
  • Relationship development

Work Experiences

  • Looked for industry trends on social media and through online sources.
  • Assisted in the development of new weapon designs.
  • Oversaw the delivery of framework project by standard team, which resulted in procedure.
  • Certified in advanced diagnostic technology.
  • Collaborated with metric customers to determine their needs and deliver procedure service.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Started two key partnerships that resulted in a 54% increase in revenue.
  • Had an excellent attendance record and was always on time for work.
  • Certified in the use of advanced diagnostic technology, which reduced firearms malfunction returns by 80% over one year.
  • Determined the root causes of engine problems in order to pinpoint the source of the problem and determine the best repair options.

Summaries

  • Dynamic communicator who consistently outperforms company goals and expectations.
  • With a focus on quality and efficiency, well-versed in equipment troubleshooting and repair.
  • Adept at creating and overseeing maintenance programs.
  • Looking for a challenging new role with a growing team where I can apply my expertise and extensive experience in software engineering.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Maintenance Supervisor with 7 years of experience leading teams in maintenance-related roles.
  • Achieved over 11 mission-ready weapons for field operations.
  • Strong mechanical and technical skills, as well as a keen attention to detail.
  • A problem solver with expertise in technical diagnostics, quick troubleshooting methods, and a deep commitment to team leadership. Decreased weapon inspection times by 19% through a structured and consistent approach.
  • Top-producing salesperson and industry expert in Miscellaneous.

Accomplishments

  • Trained
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Managed
  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
  • Reduced
  • Documented
  • Authored a comprehensive guide on best practices for repairing Jira weapon systems, adopted by customer success as a standard reference.
  • Streamlined
  • Ensured
  • Collaborated with purchasing to ensure necessary replacement parts were always stocked, minimizing downtime and improving efficiency by 27%.

Affiliations

  • Society of Women Engineers
  • International Association of Administrative Professionals
  • Arms Maintenance Technicians Guild
  • International Firearm Repair Technicians Chapter
  • Firearms Repair and Maintenance Society
  • Society of American Military Engineers (SAME)
  • Certified Range Officer for Meridian
  • National Association of Armorer Professionals (NAAP)
  • Association of Information Technology Professionals
  • Federal Law Enforcement Officers Association (FLEOA)

Certifications

  • Firearm Safety Inspector Certification - standard
  • Defense Acquisition University (DAU) Small Arms Repair Endorsement
  • CompTIA Network+
  • Certified Maintenance Professional (CMP) - Military Equipment
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Protection Officer (CPO)
  • Certified Turret and Fire Control Systems Repair Technician
  • Cisco Certified Network Associate (CCNA)
  • Certified Firearm Inspector - process
  • Factory-Certified Armorer for Brightline

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