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Skills

  • Strength coaching
  • Proper exercise techniques
  • Budgets
  • Low-impact exercise
  • Communications
  • Qualified nutrition coach
  • Skilled motivator
  • Process equipment
  • Computer proficient
  • Customer service professional

Work Experiences

  • New member fitness orientation appointments were scheduled and conducted by me.
  • Implemented marketing strategies that resulted in a 12% increase in the number of customers.
  • Instructed participants on the goals, procedures, and safety considerations for each activity in order to ensure that all campers had a positive experience.
  • Conducted an initial client assessment and analysis to begin the research process.
  • Started two key partnerships that resulted in a 54% increase in revenue.
  • Procedure and program aquatic activities were created and coordinated by me.
  • Public relations materials, marketing, and advertising strategies were all developed by me.
  • Created customized client programs to meet their specific fitness requirements.
  • Standard helped me achieve $137,000.
  • Taught client relations and risk assessment group exercise classes, as well as system and process individual exercise classes.

Summaries

  • Within Fitness and Recreation, senior Aquatics Director and outstanding performer in cross-functional collaboration and client relations.
  • Professional with a track record of 4 years of success in the field.
  • Strong strategic planning, data analysis, and strategic planning abilities were demonstrated.
  • Fitness instructor dedicated to teaching the fundamentals of anatomy and movement mechanics.
  • Ready to apply 12 years of experience to a new and difficult role.
  • Aquatics Director with a track record of promoting positivity and program participation.
  • Professional standard with strong leadership and relationship-building abilities.
  • Physiology, sports medicine, and exercise science are all areas in which I have a strong educational and professional background.
  • Promoting and directing all types of activities for procedure participants is a success.
  • Aquatics Director safely creates, organizes, and implements recreational swim programs with strong swimming proficiency and advanced lifeguard skills.

Accomplishments

  • Enhanced customer satisfaction by developing a system for gathering client feedback, yielding 57% positive responses in post-program surveys.
  • Streamlined new member orientations and safety talks, reducing onboarding time by 39% hours while maintaining program quality.
  • Expanded aquatic offerings by introducing innovative senior aquatics therapy, increasing overall facility usage by community members over category.
  • Documented and resolved system which led to program.
  • Spearheaded a safety audit resulting in 2% compliance with both state and industry water safety standards.
  • Established a collaborative partnership with local schools and organizations, resulting in a 83% increase in program participation and increased brand awareness.
  • Redesigned swim instruction curriculum aligned with Lean standards, leading to an increase in client satisfaction scores by 26%.
  • Revamped staff performance evaluation metrics to include measurable key performance indicators (KPIs), leading to a 62% improvement in staff productivity.
  • Awarded Excellence Award by Brightline for excellence in community outreach and innovative aquatics programming.
  • Increased youth participation in lifeguard training programs by 52% through targeted marketing and partnerships with local schools.

Affiliations

  • Volunteer Coach for framework at Northwind since 2018
  • National Recreation and Park Association (NRPA) Membership since 2017
  • YMCA Aquatics Director Leadership Network
  • Lions Club
  • National Alliance for Youth Sports (NAYS) Contributor
  • USA Triathlon Certified Coach (Specialty in Aquatics)
  • Council for Aquatic Education and Safety Engagement (CASE) Member
  • Board Member for Local Water Safety Awareness Columbus
  • Society of Human Resource Management
  • National Association of Social Workers

Certifications

  • Certified Adapted Physical Educator (CAPE), from the Adapted Physical Education National Standards (APENS)
  • Certified Business Analysis Professional (CBAP)
  • Aquatics Director Certification Program, Aquatic Therapy and Rehab Institute (ATRI)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Swim Coach Certification by USA Swimming
  • American Red Cross Lifeguarding and First Aid/CPR/AED Instructor
  • Emergency Oxygen Administration Instructor Certification, American Red Cross
  • Project Management Professional (PMP)
  • CompTIA Network+
  • Certified Aquatics Facility Operator (AFO), through the National Recreation and Park Association (NRPA)

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