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Skills

  • Customer satisfaction initiatives
  • Organization
  • Budgets
  • Staff training
  • Order processing
  • Forecasting demand for perishable items
  • Miscellaneous expertise
  • Network development
  • Team building
  • Revenue generation

Work Experiences

  • Interacted with difficult accounts, assisting in the development of long-term relationships and increasing revenue opportunities.
  • Met sales and service targets of $16 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Achieved Top Performer for best store cleanliness.
  • Achieved savings over 6 months.
  • Improved the client organization and goal alignment by automating the program contact management system.
  • Assisted customers throughout the sales process, as well as during product setup and use.
  • Implemented effective sales techniques and increased product sales to over $4 in several months.
  • Achieved 5% monthly sales growth.
  • Achieved a 66% increase in sales.
  • Achieved a waste reduction of 82%.

Summaries

  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Professional with a passion for sales and customer service, as well as communication and negotiating skills.
  • Dedicated, articulate, and tenacious sales professional with a track record of exceeding goals through the use of strategy and advanced people skills.
  • Schedule flexibility and the ability to travel up to 6% of the time.
  • A results-driven Perishables Representative with strong expertise in inventory management and perishables handling, consistently achieving 16% reduction in expired goods over 6 months.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Clear understanding of team leadership and process improvement as well as team leadership training.
  • Building relationships, cultivating partnerships, retaining top accounts, and growing profit channels by establishing trust are all skills that I bring to the table.
  • Exceptional at acquiring new customers and maintaining existing accounts to ensure consistent revenue growth.

Accomplishments

  • Conducted real-time data analysis on perishable trends, enabling a 24% reduction in out-of-stock instances by adjusting reorder frequencies.
  • Facilitated training sessions for 11 staff, ensuring that all employees were certified in perishable handling and reducing compliance mistakes by 22%.
  • Led perishables department through framework, ensuring zero product loss by tracking inventory adjustments and maintaining supplier relationships.
  • Set weekly performance goals for perishables team, achieving a 75% boost in stock accuracy and on-shelf availability within the past year.
  • Documented and resolved framework which led to process.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Introduced a new perishables categorization system, increasing efficiency in restocking processes by 61% and decreasing mis-picks.
  • Earned ITIL in food safety and handling, boosting team compliance with health inspections by 44%.
  • Achieved 69% improvement in perishables freshness by enforcing stricter product rotation and daily temperature regulation checks.
  • Generated daily inventory reports, cutting waste by 83% and reducing cost of goods sold through optimized perishables management.

Affiliations

  • Association of Information Technology Professionals
  • Society of Human Resource Management
  • American Medical Informatics Association
  • Freemason
  • Refrigerated Foods Association (RFA)
  • Certified Hazard Analysis and Critical Control Points (HACCP)
  • Global Food Safety Initiative (GFSI)
  • American Marketing Association
  • North American Meat Institute (NAMI)
  • Society of Women Engineers

Certifications

  • ServSafe Food Protection Manager Certification
  • Salesforce
  • SHRM Certified Professional (SHRM-CP)
  • Certified Grocery Store Perishables Specialist – Lakeside Partners
  • Apple Certified Associate (ACA)
  • Perishables Loss Prevention Training – Workday
  • Advanced Retail Operations Certification - Ironclad Systems
  • ISO 22000 Food Safety Management Systems Training
  • CompTIA A+ Technician
  • FSMA Produce Safety Rule Training Certification

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