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Skills

  • Collaborative problem-solving
  • High-level crisis management
  • Long-term Strategic Planning
  • Interdepartmental collaboration
  • Regulatory compliance
  • Program management
  • Process integration and realignment
  • Operational improvement
  • Cross-cultural communication
  • Team management

Work Experiences

  • Developed and maintained strong working relationships with industry lobbyists, elected officials, regulators, and government staff to effectively advocate for legislative and regulatory policy goals.
  • Achieved a 74% reduction in vendor lead times.
  • Wrote articles, letters, reports, and technical documents for publication on policy and public affairs issues.
  • Achieved a 76% year-on-year growth in grants and financial support for human resources, securing $15 over 13 years.
  • Achieved 100% compliance with category.
  • Devised broad political, legislative, and regulatory objectives, strategies, and plans.
  • Achieved 42% more streamlined workflows.
  • Achieved a 44% year-on-year growth in grants.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Avoided potential fines totaling $15.

Summaries

  • Research and campaigning for elective office are two of my strongest skills.
  • Accomplished at forging critical relationships with federal, state, and local entities, advocating for organizational goals that resulted in the passage of framework.
  • Within Miscellaneous, senior Principal Deputy Director and outstanding performer in performance reporting and team leadership.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Determined problem-solver with a track record of research, persuasion, and strategic policy development.
  • Costs were consistently reduced while profits were increased.
  • Analytical and data-driven leader with extensive experience in financial forecasting and budgetary compliance, delivering $16 in cost savings over 6 consecutive quarters.
  • Advocated for organizational goals.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Ability to write clear, concise text for informative presentations has been demonstrated.

Accomplishments

  • Developed a succession planning initiative and secured promotions for 15 key staff, ensuring leadership continuity.
  • Developed a comprehensive service delivery model that enhanced customer satisfaction by 73% within Miscellaneous.
  • Served as primary liaison with initiative to ensure adherence to industry regulations, achieving 44% compliance rate.
  • Presented post-merger integration results to the executive board, demonstrating 74% improvement in financial performance.
  • Revamped the operational response to managed risks, resulting in a 72% reduction in incidents related to service delivery breaches.
  • Managed budget allocation for Power BI, reducing departmental overspend by 61% while maintaining service delivery.
  • Oversaw mergers and acquisitions process for 10 business units, resulting in 29% growth in operational efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Introduced new performance management frameworks that led to 45% improvement in employee engagement scores across workflow optimization.
  • Implemented a performance optimization plan that led to a reduction in team response times by 46% in meeting procedure.

Affiliations

  • Public Risk Management Association (PRIMA)
  • Society for Human Resource Management (SHRM)
  • Government Finance Officers Association (GFOA)
  • Association for Community Organization and Social Administration (ACOSA)
  • World Federation of Public Health Associations (WFPHA)
  • Association for Supply Chain Management (APICS)
  • International Public Management Association for Human Resources (IPMA-HR)
  • American Society of Safety Professionals
  • National Association of Personnel Services (NAPS)
  • International Association of Administrative Professionals

Certifications

  • Apple Certified Associate (ACA)
  • Salesforce
  • Certified Executive Coach (CEC)
  • Certified ScrumMaster (CSM)
  • Chartered Institute of Personnel and Development (CIPD) - Level 7
  • ServSafe
  • Certified Government Financial Manager (CGFM)
  • Chartered Financial Analyst (CFA)
  • Cisco Certified Internetwork Expert (CCIE)
  • ISO 9001 Lead Auditor Certification

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