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Skills

  • Drug utilization review
  • Client progress tracking and documentation
  • Healthy meal preparation
  • Crisis intervention strategies
  • Community reintegration program coordination
  • Epic Systems
  • Healthcare accessibility improvements
  • Medication dispensing
  • Seasoned in medical clinical procedures
  • Clinical Utilization

Work Experiences

  • Added 8 new treatment programs.
  • Achieved accreditation for the rehabilitation program.
  • Built partnerships with procedure organizations, which led to a 38% increase in meaningful community involvement for clients.
  • Built rapport with community partners, resulting in 13 collaboration agreements that extended outreach to vulnerable populations.
  • Planned surgeries, handled pre-certifications, and double-checked insurance coverage.
  • Was in charge of a group of 9 pharmacy technicians.
  • Achieved a 45% reduction in hospital readmissions.
  • Collaborated with a team of 2 therapists and case managers to implement Asana, reducing recovery time for patients by an average of three years.
  • Created customized care plans working with hospital staff and families to assess and meet individual needs.
  • Created and implemented a leadership development, coaching, and team management model that resulted in employees being promoted to higher levels of responsibility.

Summaries

  • Coordinate patient admission and discharge.
  • Clear understanding of process improvement and strategic planning as well as budget management training.
  • Strong organizational skills, as well as a thorough knowledge of data collection and performance metrics.
  • A gifted individual who speaks 2 languages fluently.
  • Achieved measurable improvements in client outcomes.
  • Achieved a 69% increase in client engagement.
  • Achieved 17% improvement in rehabilitation success rates.
  • Expert at streamlining processes, increasing team productivity, and lowering costs to ensure long-term nursing home operations.
  • With more than 14 years of experience managing operations in patient-centered medical offices, this professional is highly skilled and enthusiastic.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Designed and implemented an individualized care plan approach that enhanced client adherence to treatment programs by 38%, reducing relapse rates.
  • Resolved product issue through consumer testing.
  • Designed a crisis management framework that resolved 11 high-risk cases and provided ongoing support to clients in distress, reducing potential safety incidents.
  • Developed culturally-sensitive education materials for category, resulting in a 73% improvement in overall program engagement.
  • Analyzed data from rehabilitative outcomes and made systemic changes, leading to a 46% boost in long-term client recovery rates.
  • Collaborated with funding partners to secure 16 in grants for rehabilitation program expansions, directly resulting in metric.
  • Trained incoming rehabilitation specialists in process improvement, enhancing team capability and reducing onboarding time by 52%.
  • Created a family therapy initiative that engaged 2 families, increasing non-clinical support for clients by 44%.
  • Led research initiative into therapy alternatives, integrating standard into care plans that showed 34% effectiveness over traditional methods.
  • Monitored and adjusted care pathways in accordance with health regulations, consistently meeting compliance standards during 10 internal audits.

Affiliations

  • Freemason
  • American Congress of Rehabilitation Medicine (ACRM)
  • National Association of Rehabilitation Providers and Agencies (NARPA)
  • Centers for Medicare & Medicaid Services (CMS) approved training programs
  • Brain Injury Association of America (BIAA)
  • Council on Rehabilitation Education (CORE)
  • Traumatic Brain Injury Model Systems (TBIMS) Network
  • Partnership for Prescription Assistance (PPA) – Chronic Disease Services Program
  • Physical Medicine and Rehabilitation (PM&R) Association
  • Association for Supply Chain Management (APICS)

Certifications

  • Licensed Social Worker (LSW) with Specialization in Rehabilitation
  • Certified Vocational Evaluation Specialist (CVE)
  • Assistive Technology Professional (ATP)
  • American Heart Association CPR and AED Certification
  • Certified Brain Injury Specialist (CBIS)
  • Certified in Healthcare Compliance (CHC)
  • Cisco Certified Internetwork Expert (CCIE)
  • Apple Certified Associate (ACA)
  • Basic Life Support (BLS) Certification
  • CompTIA Network+

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