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Skills

  • Talent management
  • Training and development
  • Customer service
  • Compensation structure revision
  • Process improvement
  • Employee relations
  • Organization
  • Business operations
  • Cross-functional collaboration
  • Training development

Work Experiences

  • Achieved a retention improvement of 63%.
  • Accomplished this within 17 months.
  • Assisted senior management in making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
  • Created equitable exit strategies.
  • Collaborated with legal counsel and regulatory agencies.
  • Instructed employees on how to use HR software, with a focus on the standard, initiative, and metric features.
  • Boosted overall engagement by 52%.
  • Was in charge of administering benefit programs, analyzing compensation and other competitive data, and creating budgets.
  • Authored comprehensive HR standard operating procedures.
  • Achieved greater pay equity across multiple sites.

Summaries

  • Aligned human capital decisions with business objectives.
  • Accomplished HR professional.
  • Achieved results in 17 months.
  • Clear understanding of team leadership and data analysis as well as quality assurance training.
  • Strong financial acumen with a track record of developing and sticking to budgets.
  • Collaborated on initiatives aligning HR practices with business strategies.
  • Within Human Resources, senior Regional Human Resources Business Partner and outstanding performer in workflow optimization and performance reporting.
  • Achieved results within 15 months.
  • Regional Human Resources Business Partner with 17 years of successful team leadership and client relations experience.
  • Analyzing company needs and developing long-term solutions to meet personnel objectives is second nature to me.

Accomplishments

  • Developed and streamlined HR dashboards to track KPIs, resulting in a 42% improvement in HR reporting accuracy across all regions.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Designed and facilitated leadership training programs, increasing leadership competency by 24% and reducing management-related grievances by 40%.
  • Led diversity and inclusion initiatives that elevated underrepresented group hiring by 63% in the the Southwest region over a 4-year period.
  • Reduced average recruitment lead time by 17 days after implementing a streamlined talent acquisition process for high-priority roles.
  • Led sexual harassment prevention training, ensuring 2% compliance in the first 17 months and reducing incident reports to zero in 2024.
  • Partnered with department heads to design succession planning processes, leading to a 53% increase in internal promotions.
  • Oversaw the transition to a new benefits provider, resulting in a 8% reduction in annual health care costs while maintaining or improving benefit offerings.
  • Led employee conflict-resolution sessions, resolving 9 workplace issues, improving team cohesion, and enhancing productivity by 82%.
  • Implemented employee engagement surveys, analyzed results, and collaborated with leadership to reduce employee burnout, reducing sick leave utilization by 60%.

Affiliations

  • Employee Assistance Professionals Association (EAPA) - Active Affiliate
  • Continuing Legal Education (CLE) - Labor Law Focus since 2024
  • International Association for Human Resource Information Management (IHRIM) – Member
  • Association for Talent Development (ATD) - 2021 Regional Training Lead
  • Society of Human Resource Management
  • Society for Human Resource Management (SHRM) Active Member
  • National Association of Social Workers
  • National Association for Business Resources - Best and Brightest Companies Liaison
  • American Talent Development Forum – the Southeast Member
  • Human Resources Leadership Forum (HRLF) - 2021 Conference Presenter

Certifications

  • Leadership Coaching for Organizational Performance from program
  • Certified Workforce Planning Professional (CWPP) from Ironclad Systems
  • CompTIA Security+
  • Senior Professional in Human Resources (SPHR) from HRCI
  • Certified Business Analysis Professional (CBAP)
  • Certified Professional in Learning and Performance (CPLP) from ATD
  • Global Professional in Human Resources (GPHR) from HRCI
  • Workplace Diversity and Inclusion Certification from eCornell
  • Human Resource Law Certificate from Cedar Works
  • Professional in Human Resources (PHR) from HRCI

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