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Skills

  • Project organization
  • Merchandising operations
  • Cross-functional team collaboration
  • Inspection reviews
  • Process improvement
  • Dinner service planning
  • Data-driven decision making
  • Hardware evaluation
  • Clerical support
  • Data analysis

Work Experiences

  • Exceeded sales targets and met business objectives by motivating employees and promoting targeted products.
  • Entered data into the Microsoft Excel system, including payments, account information, and call logs.
  • Coached a 15-person sales team on how to use effective sales techniques and provide excellent customer service.
  • Taught my team members how to use effective strategies to meet operational and sales goals.
  • Achieved a $18 rise in qualified leads.
  • Submitted reports to senior management in order to assist them in making business decisions and planning.
  • Reviewed sales reports in order to identify and improve sales performance, assist with inventory management, and capitalize on new trends.
  • Increased sales by 17% by providing purchase advice and promoting additional products.
  • Helped customers by answering their questions and completing their requests.
  • Taught newly hired Internet Managers how to upsell using data analysis and quality assurance, boosting job expertise within one year.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Design and development of successful initiative embedded software applications in the past.
  • Internet Manager with 2 years of successful client relations and project management experience.
  • Proven track record of exceeding sales targets by closely monitoring employee performance and coaching salespeople on how to sell more effectively.
  • In-depth knowledge of all aspects of store operations, as well as the ability to identify and capitalize on improvement opportunities.
  • Internet Manager with 17 years of experience supervising employees in initiative environments.
  • Internet Manager is a multi-talented Internet Manager who is consistently rewarded for planning and operational improvements.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Clear understanding of data analysis and risk assessment as well as stakeholder engagement training.
  • Process are well-understood.

Accomplishments

  • Documentation: Wrote and edited documents to keep staff informed on policies and procedures.
  • Resolved product issue through consumer testing.
  • Increased
  • Established
  • Directed company efforts to establish presence on new social media platforms, contributing to a 29% increase in followers over one year.
  • Identified
  • Managed
  • Resolved
  • Boosted social media following on QuickBooks by 31% through targeted promotions, contests, and customer advocacy efforts.
  • Directed an initiative to migrate the website to a cloud-based hosting solution, enhancing uptime and scalability, achieving nearly 76% consistent uptime.

Affiliations

  • International Council of Nurses
  • Interactive Advertising Bureau (IAB) – Certified Member
  • National Association of Social Workers
  • Association of Information Technology Professionals
  • Digital Analytics Association (DAA)
  • Hootsuite Social Marketing Certified
  • E-Commerce Professionals Association (ECP) Member
  • International Association of Administrative Professionals
  • HubSpot Content Marketing Academy Graduate
  • American Society of Safety Professionals

Certifications

  • Data and Web Analytics Certification - initiative
  • Apple Certified Associate (ACA)
  • Certified Google Ads Display Professional
  • Certified Business Analysis Professional (CBAP)
  • Programmatic Ads Certification - process
  • Google Certified Professional Cloud Architect
  • Google Ads Search Certification
  • Google Analytics Individual Qualification (GAIQ)
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA A+ Technician

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