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Skills

  • Product lifecycle management
  • Adobe Creative Suite (Illustrator, Photoshop, InDesign)
  • Display design
  • Accessibility standards (WCAG compliance)
  • Business operations
  • Branding and Visual Identity Development
  • Blueprint and sketch creation
  • Vendor and supplier liaison
  • Special effect component creation
  • Customer journey mapping

Work Experiences

  • Art-directed a framework creative campaign.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Planned and attended 14 meetings per 6 months to discuss project status and give a brief overview of new projects.
  • Conceptualized and executed a system campaign that contributed to a 24% increase in website traffic and generated $5 in new sales.
  • Analyzed data from site heatmaps and user recordings to inform a UI overhaul, reducing bounce rate by 83%.
  • Achieved results in 2016.
  • Contributed to a 23% increase in website traffic.
  • Conducted competitive analysis and translated research into actionable design strategies that enhanced industry positioning for Lakeside Partners.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Accomplished Design Specialist with a demonstrated ability to manage client relationships and deliver design projects ahead of schedule. Achieved 71% on-time deliverability for multiple large-scale projects.
  • Achieved 26% enhancement in mobile UX.
  • To meet all design parameters, lighting, sounds, and other technical factors were effectively incorporated.
  • Contributed to a 21% increase in sales.
  • Created interactive mockups.
  • Award-winning Design Specialist with a strong background in creative direction and team leadership. Led the art direction for metric, earning Employee of the Year recognition and boosting customer engagement by 85%.
  • Detailing plans and building scale models are two of her strong suits.
  • Aligned vision with stakeholders.
  • Strengths in stakeholder engagement and risk assessment backed up by Miscellaneous training.

Accomplishments

  • Revamped the visual aesthetics of Salesforce, enhancing usability and driving a 25% increase in user engagement.
  • Created interactive prototypes using Asana to validate user flows with stakeholders before final development.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with product managers, engineers, and copywriters to deliver an optimized user interface that improved key performance metrics by 21%.
  • Designed and prototyped responsive landing pages that improved bounce rates by 30%, in collaboration with the marketing team.
  • Spearheaded UX research efforts for Microsoft Excel, directly leading to improved customer satisfaction ratings of 54%.
  • Reduced post-launch design issues by 55% through close coordination between the design and engineering teams.
  • Documented and resolved framework which led to program.
  • Leveraged data and customer insights to visualize and present actionable design updates to product stakeholders.
  • Resolved product issue through consumer testing.

Affiliations

  • Design Management Institute (DMI)
  • UI Design Group - Seattle
  • Visual Communication Association (VCA)
  • Art Directors Club (ADC) – Global Chapter
  • International Association of Accessibility Professionals (IAAP)
  • Jaycees
  • Association of Information Technology Professionals
  • Product Design Leadership Forum
  • Certified Usability Analyst Program (CUA) - provided by Human Factors International (HFI)
  • User Experience Professionals Association (UXPA)

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA Network+
  • Google UX Design Professional Certificate
  • Certified Branding Specialist (CBS)
  • Certified Public Accountant (CPA)
  • Certified Public Accountant
  • First Aid/CPR Certified
  • Certified Information Architect Professional (CIAP)
  • Cisco Certified Network Associate (CCNA)
  • Certified User Experience Designer (CUXD)

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