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Skills

  • Process improvement
  • Emotional intelligence
  • Cognitive-behavioral therapy (CBT)
  • Business operations
  • Standard equipment
  • Motivational enhancement therapy
  • Collaborative problem-solving
  • Organization
  • Communications
  • Project organization

Work Experiences

  • Achieved a retention rate of 47% in follow-up care.
  • Gathered and provided information to coordinating agencies so that clients could receive the best possible guidance.
  • Advocated for clients' rights during legal proceedings, ensuring equitable outcomes for underserved populations.
  • Connected underserved populations with essential mental health services.
  • Collaborated with compliance to ensure seamless discharge planning and ongoing care for 2 patients per month in a hospital setting.
  • Collaborated with the category.
  • Conducted psychosocial evaluations.
  • Looked for industry trends on social media and through online sources.
  • Consulted for 6 patients per month.
  • Collaborated with law enforcement and emergency responders to provide immediate mental health care and case management services to victims of crime.

Summaries

  • Patient Per Diem Social Worker who excels at client advocacy and has a broad understanding of community resources.
  • Advanced therapeutic outcomes.
  • Advocated for clients' rights during legal proceedings.
  • Ability to assess needs, plan treatment, and facilitate group or individual counseling sessions.
  • Achieved a 75% retention in follow-up care.
  • Adept at crisis intervention.
  • Collaborative and analytical, with a track record of forming strategic alliances, advocating for clients, and driving change in underserved communities.
  • Collaborated with community shelters.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Coordinated interdisciplinary care for dual-diagnosis clients, resulting in a 37% decrease in hospital readmissions within 2019.
  • Oversaw the coordination of hospice services for clients with chronic illnesses, improving patient and family satisfaction scores by 84%.
  • Drafted discharge planning protocols in coordination with hospital staff, improving transition-to-home success rates for behavioral care recipients by 19%.
  • Provided grief counseling services to 2 individuals, resulting in measurable improvements in mental health scores by 33% within 18 months.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led psychosocial assessments for 3 clients annually, resulting in tailored care plans that improved patient outcomes by 61%.
  • Managed client referrals for housing and homelessness intervention programs, achieving permanent housing solutions for 2 households within the past year.
  • Facilitated art therapy programs as a form of grief counseling, showing 69% improvement in emotional well-being for groups in bereavement support.
  • Evaluated and ranked client needs for state-funded supportive housing, achieving placement for 12 individuals with a 49% success rate.

Affiliations

  • Society for Social Work Leadership in Health Care
  • Licensed Clinical Social Work (LCSW) Practitioner Group
  • Hospice and Palliative Care Association of Illinois
  • Association for Computing Machinery
  • Rotary International
  • Project Management Institute
  • Society of Women Engineers
  • Association of Professional Chaplains
  • NAMI (National Alliance on Mental Illness) standard
  • Innovations in Aging Society

Certifications

  • Behavioral Health Case Management Certification
  • SHRM Certified Professional (SHRM-CP)
  • Board Certified Diplomate in Clinical Social Work (BCD)
  • End-of-Life Certification through the Hospice Foundation of America
  • Trauma-Focused Cognitive Behavioral Therapy (TF-CBT)
  • Clinical Supervision Certification (NASW-approved)
  • Clinical Social Work Practice in Health Care (NASW Medical and Health Section)
  • Certified Case Manager (CCM)
  • ServSafe
  • CompTIA Network+

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