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Skills

  • Client Retention Strategies
  • Cost-reduction initiatives
  • Data collection and analysis
  • Team building
  • Business Development
  • Supervision
  • Budgeting and financial oversight
  • Customer service
  • Distribution network expansion
  • Project organization

Work Experiences

  • Reduced workflow inconsistencies by recruiting and hiring capable employees.
  • Assessed suppliers in order to assess delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency.
  • Achieved a 14% decrease in incidents.
  • Identified program areas in need of improvement and implemented system program, resulting in a 18% increase in productivity.
  • Was in charge of global product development and partner relationships, which allowed the company to expand its footprint into new markets.
  • Various events, such as tradeshows, seminars, and workshops, were used to engage prospects and customers.
  • Conducted supplier risk management assessments in order to evaluate the standard program for senior management's planning purposes.
  • Achieved sales within two years.
  • Achieved a 54% increase in regional business growth.
  • Looked at current operations and market trends to see where improvements could be made and where opportunities could be capitalized on.

Summaries

  • Multi-tasking manager with a reputation for fostering a positive work environment and high-performing teams.
  • Dedicated to providing high-quality services and products.
  • Clear understanding of project management and data analysis as well as quality assurance training.
  • Ability to use sound judgment and independent decision-making skills to positively impact company success.
  • Professional who is both energetic and poised.
  • With forward-thinking leadership, proven skills in increasing productivity, efficiency, and bottom-line profits.
  • Successful and innovative Executive Manager with extensive experience and a track record of re-energizing and restructuring organizations, developing strategic initiatives, and seizing new business opportunities.
  • Recognized for successfully turning around a struggling company's operations in order to achieve long-term growth.
  • Dedicated to improving employee engagement and performance through training, monitoring, and morale-building.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Established partnerships with key trade organizations, helping the company gain access to 85% more clients and facilitating a more extensive market reach.
  • Received Outstanding Service Award for driving 31% year-over-year revenue growth through innovative commercial strategies.
  • Implemented an inventory management optimization system, reducing waste by 49% and lowering storage costs.
  • Resolved product issue through consumer testing.
  • Drove new market penetration efforts, successfully establishing partnerships with 14 new resellers in Portland, resulting in 34% sales growth.
  • Expanded the organization's distribution network by onboarding 12 new partners in Phoenix, resulting in a $15 increase in annual revenue.
  • Oversaw procurement processes, negotiating with vendors to secure discounts, resulting in annual savings of $13.
  • Trained a team of 18 staff in commercial and operational procedures, decreasing errors by 48% and enhancing productivity.
  • Monitored inventory levels using ServiceNow, reducing overstock by 60% and improving warehouse efficiency.
  • Developed a customer retention strategy that boosted repeat business by 68% year-over-year, increasing annual revenue by $16.

Affiliations

  • Global Institute of Logistics (GIL)
  • International Institute of Business Analysis (IIBA)
  • American Marketing Association (AMA)
  • International Association of Administrative Professionals
  • Society for Human Resource Management (SHRM)
  • Freight Forwarders Association of Denver
  • International Trade Association of Columbus
  • Association for Strategic Planning (ASP)
  • Commercial Leadership Program (CLP) Graduate at category
  • Certified Professional Sales Leader (CPSL)

Certifications

  • Certified Supply Chain Professional (CSCP) - 2022 - Beacon Labs
  • Microsoft Dynamics CRM Specialist - 2019 - Brightline
  • SAP Global Trade Services Certification - 2017 - Vantage
  • Apple Certified Associate (ACA)
  • Certified Sales Executive (CSE) - 2021, Cedar Works
  • Advanced Forecasting & Planning Certification (AFPC) - 2020 - Beacon Labs
  • ServSafe
  • Sharpened Influential Communication Certification (Portuguese) - 2023 - Vantage
  • Project Management Professional (PMP)
  • Cisco Certified Network Associate (CCNA)

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