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Skills

  • Common core standards
  • Waxing and hair removal techniques
  • Active listening and communication
  • Observation and inspection
  • Pesticides and chemical applications
  • Safety gear understanding
  • Account management and updating
  • Chronic and acute conditions
  • Taxation understanding
  • Procedure boiler understanding

Work Experiences

  • Built loyalty and increased repeat bookings by 77% %.
  • Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase Salesforce sales by 8%.
  • Assisted in the development of a product line launch for Brightline.
  • Styled hair for 9 large events, such as annual fashion shows and special hair expos over the course of 6 months.
  • Applied hair color solutions for clients.
  • Developed strong and lasting relationships with clients through consistent delivery of requested services and exceptional results.
  • Achieved flawless results for over 6 photoshoots per week.
  • Kept a regular client list of up to 11 repeat customers while also dealing with 7 walk-in customers on a daily basis.
  • Adapted quickly to client requests.
  • Looked at the customer's hair texture, treatment history, and desired outcome to determine appropriate services.

Summaries

  • Colorist with 5 years of experience in color correction and restorative treatments.
  • Clear understanding of stakeholder engagement and risk assessment as well as performance reporting training.
  • A dedicated stylist with a strong focus on trend research to keep clients up to date with the latest beauty techniques and products, consistently earning positive customer feedback.
  • 8 years of experience in hair and makeup.
  • Master Cosmetologist with excellent technique and precision performing a variety of beauty services.
  • Accomplished professional with a results-driven approach to managing reception and salon duties, resulting in a 53% reduction in client wait times and enhanced customer satisfaction.
  • Professional with a passion for making people look and feel their best.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Willing to work long hours to ensure that customers are satisfied and that system receives personalized attention.
  • Fast worker with a passion for modern beauty techniques and trends.

Accomplishments

  • Created a marketing strategy focused on 'before-and-after' transformations, driving social media engagement and increasing client inquiries by 28%.
  • Collaborated with creative directors and designers to conceptualize and deliver standard looks for initiative, enhancing the overall visual impact.
  • Developed a reputation for quick, efficient on-location services, completing all assignments on tight schedules with 100% positive client testimonials.
  • Implemented a reward program targeting loyal clientele, promoting upsells and increasing overall customer return rate by 60%.
  • Improved client retention by 56% through custom, seasonally themed beauty services highlighting emerging trends.
  • Showcased hair and makeup artistry at live demos during industry conferences, resulting in 82% increase in PR exposure and event inquiries.
  • Documented and resolved program which led to procedure.
  • Assigned to be the lead stylist at framework, creating cohesive looks across hair and makeup departments for 4 attendees/models.
  • Trained and mentored a team of 10 assistants on complex hairstyling techniques, elevating team competency and reducing task completion times by 64%.
  • Resolved product issue through consumer testing.

Affiliations

  • International Association of Administrative Professionals
  • Cosmetology Educators of America (CEA) Member
  • Beauty Changes Lives Foundation
  • Society of Human Resource Management
  • Global Wellness Institute (GWI)
  • International Hairstylists Society
  • Association of Information Technology Professionals
  • Toastmasters
  • Professional Beauty Association (PBA)
  • National Cosmetology Association (NCA)

Certifications

  • Certified Public Accountant (CPA)
  • SHRM Certified Professional (SHRM-CP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Cisco Certified Network Associate (CCNA)
  • Editorial Makeup Master Class - method 2020
  • Microblading Artist Certification - Ironclad Systems 2015
  • ServSafe
  • Threading Technician Certification - initiative 2023
  • Airbrush Makeup Certification - Vantage
  • Certified Business Analysis Professional (CBAP)

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