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Skills

  • Client relationship management
  • Staff management
  • Sales and marketing
  • Emergency response planning
  • Cross-functional team leadership
  • Resource allocation
  • Expedition management
  • Standard equipment
  • Business Development
  • Cultural competency in international negotiations

Work Experiences

  • Shared best practices with on-site and external personnel to align efforts and goals.
  • Was in charge of global product development and partner relationships, which allowed the company to expand its footprint into new markets.
  • Led an overhaul of the company's best practices, which resulted in significantly higher employee retention rates and a top-ranking as an industry leader.
  • Used forecasting to figure out what changes needed to be made in the supply chain.
  • Oversaw a group of 13 framework associates who dealt with the department's daily and complex requirements.
  • Devised, implemented, and tracked processes to improve long-term business success and profit margins by 16%.
  • Achieved a 70% reduction in expedition costs.
  • Reviewed established policies and procedures in order to assume temporary leadership roles, motivate employees, and ensure that metric operations ran smoothly.
  • Reduced workflow inconsistencies by recruiting and hiring capable employees.
  • Achieved operational excellence in challenging conditions.

Summaries

  • Customer-focused professional with 10 years of experience in the Miscellaneous sector.
  • Effective problem-solver and leader who excels at streamlining operations to reduce costs and improve organizational efficiency.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Dedicated to improving employee engagement and performance through training, monitoring, and morale-building.
  • Expeditionary Manager who is proactive and meticulous, with over 4 years of experience in the standard industry.
  • Professional with over 18 years of experience as a manager for a $18 one year revenue-generating company.
  • Within Miscellaneous, senior Expeditionary Manager and outstanding performer in risk assessment and performance reporting.
  • Successful and innovative Executive Manager with extensive experience and a track record of re-energizing and restructuring organizations, developing strategic initiatives, and seizing new business opportunities.
  • Strengths in forming and maintaining relationships with a wide range of stakeholders in fast-paced, dynamic environments.
  • With forward-thinking leadership, proven skills in increasing productivity, efficiency, and bottom-line profits.

Accomplishments

  • Developed comprehensive safety training for expedition staff, resulting in a 83% decrease in workplace accidents.
  • Directed the execution of multi-destination expeditions, maintaining 58% adherence to the projected timeline and budget.
  • Developed operational benchmarks tailored for extreme environments that improved mission success rates by 40% year-over-year.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led successful negotiations with vendors to ensure a 47% cost savings while maintaining quality and timelines for mission-critical supplies.
  • Reduced unplanned equipment downtime by 50% with the implementation of an automated tracking system, saving $5 annually.
  • Established new inventory systems, reducing material wastage and saving the company $7 annually on equipment and supplies.
  • Collaborated with team of 12 in the development of initiative.
  • Developed a forecasting model for expedition needs, leading to improved operational budgeting and a 50% reduction in last-minute expenditures.
  • Established best practices for international expedition protocols, resulting in the receipt of the Outstanding Service Award for operational excellence in 2019.

Affiliations

  • Association of Outdoor Adventure Guides
  • American Society of Safety Professionals
  • Field Artillery Association
  • Global Exploration Summit (GLEX)
  • Toastmasters
  • Association for Computing Machinery
  • Wilderness Risk Management Conference (WRMC)
  • International Council of Nurses
  • Association for Supply Chain Management (APICS)
  • Outdoor Safety Institute

Certifications

  • Certified Remote Operations Manager
  • CompTIA A+ Technician
  • High-Performance Team Leadership Certification
  • SHRM Certified Professional (SHRM-CP)
  • Global Maritime Distress and Safety System (GMDSS) Operator Certificate
  • Certified Public Accountant (CPA)
  • Wilderness Emergency Evacuation Certification
  • Certified Wilderness First Responder (WFR)
  • Cisco Certified Network Associate (CCNA)
  • Certified Expedition Group Leader (CXGL)

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