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Skills

  • Rider Mounting & Dismounting Assistance
  • Appointment Coordination with Therapy Teams
  • Accident prevention strategies
  • Diverse Rider Management
  • Child and Adult Adaptation Skills
  • Emergency response preparedness
  • Rider Engagement Improvement Strategies
  • Fatigue and Discomfort Early Detection
  • Communications
  • Multi-Disciplinary Coordination

Work Experiences

  • Contributed to a 13% safety success rate.
  • Kept boarding areas clean and organized to promote animal welfare.
  • Every customer received excellent service, and all animals received exceptional care.
  • Achieved a 58% improvement in rider emotional well-being.
  • Cages, kennels, play yards, and grooming areas were kept neat and clean by me.
  • Assisted Side Walker in performing basic exams and tests for all species of patients, such as metric and initiative.
  • Restocked supplies and rotated items to keep operations running smoothly and prevent perishable goods from expiring.
  • Consistently contributed to debriefing sessions with riders' families and therapy staff, ensuring transparency and clear communication, boosting overall rider satisfaction by 50%.
  • Contributed to debriefing sessions with riders' families.
  • Contributed insights from side walking sessions.

Summaries

  • Knows the best walking routes and dog parks in the area.
  • Side Walker is a vivacious Side Walker who is at ease with dogs of all breeds and sizes.
  • Side Walker with 16 years of successful client relations and project management experience.
  • Providing a full range of animal husbandry services while providing necessary exercise and nurturing environments is part of my background.
  • Built strong relationships with riders and families.
  • Competent Side Walker with experience meeting the needs of a variety of animals, such as metric and initiative.
  • Actively involved in community outreach and education.
  • Aided therapy teams with detailed insights into behavior patterns.
  • A track record of developing strong client relationships and pet bonds.
  • Collaborate with veterinarians to treat and resolve health issues and improve animal welfare.

Accomplishments

  • Developed strong rapport with non-verbal riders, which resulted in a method measurable expression of progress over each session.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with the therapy coordinator to continually adapt and improve lesson plans, boosting rider engagement by 76% throughout the season.
  • Led an initiative to redesign the rider scheduling system, which resulted in a 15% reduction in sessions delays and increased operational efficacy.
  • Reduced rider wait time for mounting by coordinating ahead with cross-functional teammates, increasing daily session capacity by 3%.
  • Trained incoming side walkers on safety protocols, increasing program efficiency and reducing onboarding times by 3% within 2021.
  • Effectively provided balance and stability for riders with mobility challenges in typical and challenging riding environments, contributing to a 84% rider improvement in stability over 2018.
  • Resolved product issue through consumer testing.
  • Proactively made adjustments to riding gear and tack in real-time, reducing discomfort-related issues by 53% during sessions.
  • Adapted sensory cushioning within tack support for sensitive riders, directly contributing to a 25% improvement in rider demeanor during horseback riding sessions.

Affiliations

  • National Association of Social Workers
  • Society of Human Resource Management
  • Council for Exceptional Children (CEC)
  • American Marketing Association
  • Jaycees
  • Affiliated with initiative Therapy Riding Program
  • Involved in PATH Intl. Standards and Education Committees, 2020
  • Toastmasters
  • American Red Cross Certification - First Aid & CPR, 2023
  • Volunteer for Special Olympics Equestrian Events, 2020 - Atlanta

Certifications

  • Equicity Certified Professional Handler
  • Certified Sensory Workforce Development Specialist
  • SHRM Certified Professional (SHRM-CP)
  • First Aid/CPR/AED Certification
  • PATH Intl. Equine Specialist in Mental Health and Learning (ESMHL)
  • Equine Behavior and Management Training Certification
  • Project Management Professional (PMP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Equine First Aid Certified
  • PATH Intl. Advanced Therapeutic Riding Instructor

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