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Skills

  • Data-driven purchasing recommendations
  • Operational improvement
  • Custom report generation in ServiceNow
  • Inventory discrepancy reduction
  • Relationship development
  • Team management
  • Supervision
  • High-value item tracking
  • Customer service
  • Team leadership and supervision

Work Experiences

  • Created custom reports in HubSpot.
  • Created custom reports in Jira to track inventory levels for Adobe Creative Suite enabling real-time data-driven decision making.
  • Automated critical inventory processes.
  • Was aware of program safety concerns and contacted Warehouse Inventory Specialist with my concerns and for a prompt resolution.
  • Completed physical inventory counts each 18 months.
  • Developed and implemented detailed organizational processes to improve service quality standards.
  • Managed warehouse staff and ensured efficiency in a fast-paced environment.
  • Achieved 45% improvement in supply chain fluidity.
  • Achieved over 10% in inventory accuracy.
  • Achieved 50% accuracy.

Summaries

  • Strengths in quality assurance and performance reporting backed up by Retail training.
  • Experienced with RFID technology and forklifts.
  • Accomplished in procurement.
  • Expert in merchandise receipt, unloading, and unpacking, as well as proper shelf coding and stocking.
  • Achieved over 14% accuracy.
  • Boosted order fulfillment rates.
  • Stock Clerk with over 13 years of experience ensuring proper handling of a wide range of products, including program and category.
  • Warehouse professional with a track record of streamlining shipping and receiving processes to boost overall efficiency.
  • Within Retail, senior Warehouse Inventory Specialist and outstanding performer in client relations and project management.
  • Professional with a strong work ethic and a willingness to work as part of a team.

Accomplishments

  • Developed real-time dashboard in ServiceNow to monitor stock levels, leading to timely reordering and preventing stockouts for key items.
  • Reduced order processing time by 17% through workflow optimization and introduction of Microsoft Excel for inventory management.
  • Managed physical audits for over 12 SKUs annually, achieving a consistent inventory accuracy rate of 39%, surpassing industry benchmarks.
  • Single-handedly addressed inventory shrink issues, reducing discrepancies by 40% through precise data input and continuous monitoring.
  • Established and led quarterly stock audits, uncovering and resolving discrepancies within QuickBooks, improving accuracy by 25% year-over-year.
  • Managed returns process by establishing streamlined tracking in Jira, lowering product loss and generating recoverable inventory worth 2.
  • Led 2020 warehouse redesign, improving forklift safety routes and reducing accidents by 62%.
  • Used historical data analysis in Excel to forecast seasonal demand, reducing the average holding cost for Jira by 68%.
  • Identified and disposed of obsolete inventory worth 17, freeing up 3 square feet of valuable warehouse space.
  • Improved inventory accuracy to 73% by implementing advanced cycle counting techniques and error reduction processes in Jira.

Affiliations

  • Institute of Industrial and Systems Engineers (IISE)
  • Association for Supply Chain Management (ASCM)
  • Association for Computing Machinery
  • Certified in Production and Inventory Management (CPIM) – Six Sigma, 2019
  • Certified Professional in Distribution and Warehousing (CPDW) - OSHA
  • Logistics Management Professional Society
  • Certified Logistics Associate (CLA) – 2023
  • Lions Club
  • International Safety Equipment Association (ISEA)
  • Supply Chain Sustainability School – Member/Learner

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Forklift Safety Training Certification - Washington
  • SHRM Certified Professional (SHRM-CP)
  • Inventory Accuracy Management Certification - Chicago
  • Certified Forklift Instructor - Brightline
  • Certified Inventory Specialist (CIS) - Lakeside Partners
  • Certified Order Fulfillment Specialist - Lakeside Partners
  • Apple Certified Associate (ACA)
  • Certified Warehouse Auditor – Summit Group
  • Certified Public Accountant (CPA)

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