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Skills

  • Applicant communications
  • Data entry and management
  • Data-driven decision making
  • First Aid/CPR
  • Operational improvement
  • NDCMedisoft
  • Communications
  • International student admissions
  • Interpersonal communication
  • Business operations

Work Experiences

  • Had an excellent attendance record and was always on time for work.
  • Actively reviewed academic credentials.
  • Assisted with the interview process, orientation program, and implementation of admissions policies as applications were reviewed and members were chosen.
  • Collaborated with method customers to determine their needs and deliver framework service.
  • Achieved zero security breaches in 2022.
  • Ensured that medical records and health information were accurate, complete, and secure.
  • Collaborated with the marketing team.
  • Audited record access systems.
  • Easily interacted and communicated with department personnel and the general public.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.

Summaries

  • Admissions Technician with 6 years of experience.
  • Dedicated performer with experience processing subpoenas and court orders.
  • Costs were consistently reduced while profits were increased.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Admissions Technician is a multi-talented Admissions Technician who is consistently rewarded for planning and operational improvements.
  • Admissions Technician skilled in leading workshops and presentations for prospective students, boosting engagement and increasing conversion rates by 39%. Recognized for exceptional customer service and problem-solving abilities in fast-paced environments.
  • Achieved a 44% increase in daily application output.
  • Adept at managing applicant queries.
  • Achieved a 62% improvement in application completion rates year over year.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Implemented a new admission tracking system that streamlined application handling, cutting processing time by 70% and increasing efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 6 in the development of system.
  • Proactively communicated with prospective students to address questions, leading to an increase in completed application submissions by 31%.
  • Developed and managed a central admissions database, which increased the team's efficient access to records and reduced search times by 36%.
  • Managed confidential information, including applicant personal and financial data, while adhering to strict institutional and federal privacy regulations.
  • Collaborated with international offices to ensure visa compliance for over 10 international students, maintaining 75% visa approval rates.
  • Developed comprehensive training manuals for new hires, reducing the learning curve for complex admission procedures by 40% hours.
  • Successfully maintained accurate records for a record-breaking 3 applications in 2019, achieving 51% application-processing accuracy.
  • Resolved product issue through consumer testing.

Affiliations

  • American Association of Collegiate Registrars and Admissions Officers (AACRAO)
  • National Association of Social Workers
  • International Association of Administrative Professionals
  • American Medical Informatics Association
  • College Board's AP Coordinator Network
  • Council for the Advancement of Standards in Higher Education (CAS)
  • International Society for Technology in Education (ISTE)
  • Higher Education Consultants Association (HECA)
  • Society of Women Engineers
  • Jaycees

Certifications

  • First Aid/CPR Certified
  • Data Privacy (GDPR/CCPA) Certification - 2020
  • Certified Recruitment and Retention Specialist - Beacon Labs
  • Customer Experience (CX) in Admissions Certification - Ironclad Systems
  • National Association for College Admission Counseling (NACAC) Certificate - 2022
  • Process Improvement in Academic Enrollment Certification - Northwind
  • Certified Institutional Research Professional (CIRP) – Cedar Works
  • CompTIA Network+
  • Project Management Professional (PMP)
  • SHRM Certified Professional (SHRM-CP)

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