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Skills

  • Business operations
  • Project organization
  • Customer service
  • Vendor relationship management
  • Diesel engine diagnostics
  • Communications
  • Documentation
  • Operational improvement
  • Heavy equipment repair
  • Cost-saving initiatives in repair

Work Experiences

  • Cross-trained colleagues on emerging diesel engine technologies.
  • Achieved CPA to enhance team productivity.
  • Kept track of my findings and actions.
  • Answered 10 calls per one year to help customers with their questions and concerns.
  • Achieved a 19% improvement in fuel efficiency.
  • Cleaned diesel engines.
  • Transported Power BI to two years customer locations.
  • Achieved 11 fewer accidents.
  • Addressed critical power outages within metric.
  • Collaborated closely with operational teams and external vendors to ensure timely sourcing of parts, cutting maintenance delays by 39%.

Summaries

  • Advanced expertise in engine control modules.
  • Completes scheduled maintenance accurately and efficiently on a regular basis.
  • Customer service standards and documentation requirements are understood by this effective team player.
  • Skilled Trades Diesel Mechanic with 9 years of successful risk assessment and budget management experience.
  • Addressed electrical and mechanical failures.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • 13 years of hands-on experience.
  • Award-winning Diesel Technician.
  • Collaborated with cross-functional teams.
  • Award-winning Diesel Technician recognized for excellent service quality and delivering results that reduced fleet downtime by 60%.

Accomplishments

  • Diagnosed and repaired diesel engines with fuel injection and turbocharging systems, improving fuel efficiency by 25% and reducing operational downtime by metric.
  • Achieved a 67% reduction in warranty claims by ensuring repairs met or exceeded OEM specifications and quality standards.
  • Completed warranty repairs in alignment with manufacturer standards, thereby minimizing parts and labor costs by 49%.
  • Refined time management strategies within the maintenance team, reducing average repair time by 78% and expediting return-to-service timelines.
  • Resolved product issue through consumer testing.
  • Collaborated with team of 10 in the development of category.
  • Rebuilt and reconditioned engine components, enhancing machine reliability and decreasing costly rebuilds by 26% over 17 years.
  • Reduced vehicle downtime by 68% through the implementation of streamlined work order processing and documentation systems in 2015.
  • Improved the overall safety record of the maintenance shop by implementing new safety protocols and reducing injury rates by 18% in 2019.
  • Reduced mechanical failure rates by 69% through the consistent application of preventive maintenance protocols across 12 assets.

Affiliations

  • Professional Truck Drivers' Institute (PTDI)
  • National Professional Truck Drivers Association (NPTDA)
  • American Marketing Association
  • American Medical Informatics Association
  • Industrial Equipment Maintenance Technicians Council (IEMTC)
  • Society of Women Engineers
  • National Association of Social Workers
  • Certified Diesel Engine Repair Specialist Program (CDERP)
  • Society of Fleet Supervisors (SFleetS)
  • Certified Diesel Mechanic Program (CDMP) - Phoenix

Certifications

  • Certificate for Advanced Diesel Engine Performance (Through Cedar Works or Training Institution)
  • Automotive Service Excellence (ASE) certification in Diesel Engines
  • Commercial Driver’s License (CDL) with Hazmat Endorsement
  • Heavy Duty Vehicle Lift Safety and Operations Certification
  • Apple Certified Associate (ACA)
  • Salesforce
  • Certified Business Analysis Professional (CBAP)
  • Certified Power Generation Technician
  • CompTIA Network+
  • DOT Medical Examiner’s Certification

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