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Skills

  • Internal team support
  • Task prioritization
  • Documentation preparation and review
  • Project organization
  • First Aid/CPR
  • Advanced proficiency in method licensing
  • Contract Management
  • Data verification
  • Method equipment
  • Organization

Work Experiences

  • Delivered high-quality support to the licensing team by organizing 7 license files and tracking critical approval deadlines.
  • Coordinated daily licensing documentation, processing over 13 applications per week to ensure compliance with Texas regulations, reducing errors by 27%.
  • Crafted detailed reports on licensing trends.
  • Achieved a 38% decrease in processing times.
  • Digitized 11 years of historical licensing data.
  • Contributed to a 69% improvement in processing time.
  • Collaborated with legal and compliance departments to ensure Miscellaneous licensing requirements were fully integrated into daily operational processes.
  • Developed a tracking system for license renewals and updates, improving the department’s efficiency by 30% and reducing delays.
  • Had an excellent attendance record and was always on time for work.
  • Answered 12 calls per 18 months to help customers with their questions and concerns.

Summaries

  • Fantastic at data entry and analysis using Asana.
  • Collaborative Licensing Assistant.
  • Coordinated efficiently with internal departments.
  • Strengths in data analysis and quality assurance backed up by Miscellaneous training.
  • Delivered accurate, timely results.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Creative Licensing Assistant instrumental in designing a reminder system that minimized renewal delays, improving overall renewal completion rates by 70%.
  • Dedicated Licensing Assistant with robust organizational skills, handling over 5 licensing renewals per year with a focus on accuracy and efficiency.
  • Consistently reduced errors and penalties.
  • Automated license reminder systems.

Accomplishments

  • Provided real-time updates and performance metrics to executives, detailing the team’s progress in meeting licensing deadlines.
  • Resolved product issue through consumer testing.
  • Collaborated with regulatory teams to integrate automated tracking systems, enhancing compliance monitoring and reducing process bottlenecks.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Researched evolving statutes and regulations in Portland, ensuring that all renewals and applications met or exceeded legal requirements.
  • Coordinated with external agencies and legal counsel to expedite the approval process on complex licensing submissions.
  • Reduced processing time for critical license applications by 53% by redesigning internal workflows and procedures.
  • Prepared and submitted comprehensive licensing reports to senior management, enabling informed business decisions based on real-time data.
  • Worked cross-functionally with legal, sales, and external partners to ensure all third-party licenses were in place prior to project commencement.
  • Assisted in the onboarding of 12 new team members, providing comprehensive training on licensing procedures and compliance standards.

Affiliations

  • International Association of Administrative Professionals
  • Council on Licensure, Enforcement & Regulation (CLEAR)
  • Information Systems Security Association (ISSA)
  • International Council of Nurses
  • Society for Human Resource Management (SHRM)
  • National Association of Secretaries of State (NASS)
  • Continuing Legal Education (CLE) Courses in Licensing and Compliance
  • American Bar Association (ABA) – Intellectual Property Law Section
  • International Compliance Association (ICA)
  • Lions Club

Certifications

  • Microsoft Certified: Dynamics 365 Fundamentals
  • Certified Fraud Examiner (CFE) by Association of Certified Fraud Examiners
  • Google Certified Professional Cloud Architect
  • Microsoft Certified Systems Engineer (MCSE)
  • ITIL Foundation Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified in Risk and Information Systems Control (CRISC)
  • First Aid/CPR Certified
  • Certified Information Security Manager (CISM)
  • Business Process Management (BPM) Certification

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